Behavioral Resume Sample

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Theresa Bernhard
188 Luettgen Station,  Houston, TX
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Work Experience

Behavioral Services Manager
02/2017 - PRESENT
Philadelphia, PA
  • Assures department’s compliance to UI Healthcare, CDD and departmental policies and procedures
  • Develops strategies and recommendations with patient, family and/or caregiver to maximize client’s fitness, function and quality of life
  • Unrestricted LCSW, LMFT, LPC, LMHC, LIMHP, PhD, PsyD or RN license
  • Work telephonically with patients identified as high risk, for both behavioral and physical health issues, and their providers to identify needs, set goals and implement action steps towards achieving goals. Empower patients to help them improve their quality of life and ensure an integrated approach to address complex issues
  • Work telephonically and in the field with patients identified as high risk, for both behavioral and physical health issues, and their providers to identify needs, set goals and implement action steps towards achieving goals. Empower patients to help them improve their quality of life and ensure an integrated approach to address complex issues
  • Assure the quality and effectiveness of provided services; assures services are provided according to established standards through collaboration with Clinical Psychology Director within the Division of Developmental and Behavioral Pediatrics
  • Coordinate work and services between departments and assist in the resolution of operation problems
Behavioral Economist
08/2012 - 01/2017
Phoenix, AZ
  • Head workplace of choice initiatives at the project/department and CDD levels
  • Continually assess patient and staff safety in the work area
  • Develop fullchip behavioral models targeted for analog simulators
  • Support for behavioral modeling related topics within product development or application engineering
  • Working closely with the investment risk management and technology teams to understand behavioural risks in all of BlackRock’s portfolios and further refine risk management analysis
  • Enhancing processes and systems to better align risk policies and methodologies with the firm’s business objectives
  • Develop analytic frameworks to support research effort in behavioral analytics, enhance company’s capability in interacting with consumers intelligently
Behavioral Economics Internship
09/2009 - 04/2012
Philadelphia, PA
  • Assist facilitating care through triage, collaboration, and referrals to other providers when needed
  • Provide for effective operations during staff absences and personnel transition
  • Increase and/or maintains staff productivity levels
  • Assure department’s compliance to UI Healthcare, CDD and departmental policies and procedures
  • Investigate and resolve problems encountered by patients, families and other customers
  • Plan for individual patient visits and conducts diagnostic and follow-up evaluation services. Develops appropriate assessments and recommendations consistent with existing professional and organizational standards
  • Develop strategies and recommendations with patient, family and/or caregiver to maximize client’s fitness, function and quality of life
  • Complete patient report, billing, and other related documentation according to guidelines and within specified timelines; assure this among assigned staff and trainees


University of Phoenix - Minneapolis / St. Paul Campus
2003 - 2008
Master's Degree in Psychology

Professional Skills

  • Demonstrated knowledge and commitment to promoting a diverse environment, and demonstrated knowledge of and experience with gender issues
  • Demonstrates and communicates a big picture understanding of the organization, its interrelationships, and priorities
  • Experience in effectively instructing students in both small and large lecture classes
  • Efficient typing and documentation skills
  • Experience training, mentoring and supervising student peer educators
  • Ensures time, resources, energy, learning opportunities, and actions are focused on priorities that matter to the changing workplace
  • Extensive experience (typically one to three years) in training and managing volunteers and/or paid staff

How to write Behavioral Resume

Behavioral role is responsible for typing, database, finance, training, integration, printing, security, compensation, reporting, design.
To write great resume for behavioral job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Behavioral Resume

The section contact information is important in your behavioral resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Behavioral Resume

The section work experience is an essential part of your behavioral resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous behavioral responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular behavioral position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Behavioral resume experience can include:

  • Effectively communicate and ‘translate’ quantitative findings (storytelling with data), make meaningful conclusions and recommendations, identify and interpret trends and relationships to product and business stakeholders
  • One year experience working with special populations in crisis intervention, staff training and development
  • Provides suggestions for improvements and enhancements to coaching programs based on data/experience
  • Good understanding of semiconductor physics and circuitry
  • Experience with analog modeling languages (Spice, PSpice)
  • Current Valid Illinois drivers license/5 year driving history

Education on a Behavioral Resume

Make sure to make education a priority on your behavioral resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your behavioral experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Behavioral Resume

When listing skills on your behavioral resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical behavioral skills:

  • Computer and typing proficiency, data analysis and strong organizational skills
  • Communicates effectively with diverse audiences, using appropriate media and language; ensures important messages are clearly understood
  • Leading and prioritizing projects
  • Experience teaching, training and/or advising college age men in fraternities and/or other student organizations, and/or student-athletes
  • Related field and one year experience working with special populations in crisis intervention, staff training and development
  • Experience in, and enthusiasm for, teaching lower division Anthropology courses, including Physical Anthropology lab

List of Typical Experience For a Behavioral Resume


Experience For Behavioral Services Manager Resume

  • Partner with Opower's Sales teams to design innovative, effective programs that meet and exceed our utility clients’ objectives
  • Recognizes, clarifies, and prioritizes concerns
  • Assist and advise other staff members and students in planning, developing and implementing programming initiatives as assigned
  • Participate in department goal-setting and planning
  • Applies an assigned technique for critical thinking in a decision-making process
  • Develop, implement and evaluate one-time and short-series workshops and trainings presented both within and outside of credit-granting courses
  • Initiate and coordinate collaborations with other campus units to develop and deliver educational programming
  • Maintain records of programming initiatives, populations served, assessment data, etc. Prepare reports for internal and external dissemination
  • Provide administrative supervision to Certified Peer Educators, and coordinate and oversee certification training and records

Experience For Behavioral Economist Resume

  • Research GSV prevention and gender equity education in higher education; integrate emerging discoveries into department and institutional prevention education
  • Describes the consulting process and relationship with clients
  • Lists the typical phases of a consulting assignment or project
  • Presents a professional image, especially when dealing with customers
  • Participates in documenting data, ideas, players, stakeholders, and processes
  • Assists in assessing risks, benefits and consideration of alternatives
  • Envision and convey the organization’s strategic future to the staff, board, and community partners

Experience For Senior Behavioral Hlth Consultant Resume

  • Synthesize quantitative and qualitative findings to establish and maintain a playbook and curriculum detailing best practices for achieving various outcomes using Opower’s platform and services menu
  • Work telephonically and in the field with patients identified as high risk to identify needs, set goals and implement action steps towards achieving goals. Empower patients to help them improve their quality of life
  • Provides factual information and materials to clients. Makes referrals to appropriate agencies for services suitable to meet the client’s needs
  • Monitors each client’s specific progress in areas of personal growth, adaptation to weight management changes, education, level of understanding, interpersonal and family relationships, and lifestyle changes
  • Field position – up to 65% travel

Experience For Behavioral Accident Prevention Process Coordinator Resume

  • Ensuring that patient access is efficient and utilizes the resources of professional staff for high quality care. This includes implementing systems that provide oversight and monitor for improvement of clinical activities in all outpatient and inpatient services
  • Maintaining process to respond to patients and families concerns in a timely manner. Coordinate the resolution of patient care issues/concerns with appropriate CHOP departments and clinical staff
  • Fostering an environment of Family-Centered Care with a focus on the patient and partnership with families to ensure safe and effective care
  • Works as a Liaison to collaborate internal department referrals and provides support to CHOP in enhancing the relationships within the department. Demonstrates a working knowledge of all interrelated departments (i.e., lab, radiology, medical records, etc.) in the overall delivery of quality patient care and service
  • Serves as a resource to assure that clinical leaders understand and act within CHOP HR policies and procedures related to recruitment, on boarding, and performance management. Develops uniform systems to be used by all managers to implement and track performance against all HR requirements
  • Assists Medical and Clinical Directors in orienting new providers including physicians, residents, psychologists and social workers, as well as medical students, psychology interns and postdoctoral residents and others as appropriate

Experience For Behavioral Case Manager Resume

  • Responsible for developing systems to educate clinicians with regard to safe and effective clinical documentation. Develops and coordinates the collection of audit data in this area
  • Provides leadership with quality processes in the department. Works as a liaison with Compliance department
  • Receives and resolves patient/family/payor and other complaints/concerns expressed related to services
  • Evaluates and monitors patient flow, patient feedback (both positive and negative), staff productivity, and patient show rates to continually improve Center’s efficiency and patient/family satisfaction
  • As such, serves as the liaison to PARC, HIM, Risk Management, and the Privacy Office. Is accountable to ensure that plans are developed and implemented to provide for the ongoing educational needs of staff and clinicians related to the management and release of mental health information
  • In collaboration with MSO/PARC, assures that the patient scheduling and registration process effectively supports BHC clinicians at non-3440 Market Street BHC outpatient clinic locations (CSH, CHOP and SCC’s)
  • Assures that each patient, at the initial contact, and at subsequent appointments, has their insurance verified and the patient/family made aware of their financial responsibility and options for payment, in collaboration with MSO/PARC
  • Assures that all outpatient and Inpatient services are pre-certified when required. Assures that all continuing outpatient and inpatient services are pre-authorized as per payor standards

Experience For Behavioral Hlth Tech Resume

  • Assures that non-participating (non-par, single case agreement) negotiations are completed with insurers for patients in line with the BHC Patient Access Policy
  • In collaboration with the Clinical Directors/Managers, assures that all clinicians have Epic schedules that include availability commensurate with their obligations
  • Plan, develop, and implement GSV prevention and gender equity programming supporting the department’s mission, vision and values
  • Evaluates and monitors the efficiency of the scheduling system (both system and staff) and initiates corrective action as warranted
  • Assumes responsibility and accountability for timely and accurate data collection through registration process for demographic, insurance and provider information in collaboration with MSO/PARC
  • Development of existing and new programs to support the mission of department

Experience For Behavioral Hlth Clin Manager Resume

  • Strategic planning support for Administrative Director and Chair of department
  • Policy development for department and driving accountability for organizational policies
  • Develop partnerships and collaborations across campus and in the surrounding community; initiate contact and exchange information with potential collaborators
  • Provide consultation and coaching to individuals, departments, and other units on violence prevention education strategies
  • Global DBC and Markets

Experience For Behavioral Data Analyst Resume

  • Global IT & Big Data Teams
  • Legal (data security and privacy departments)
  • Wonderlic score greater than or equal to Twenty Four
  • Communicates patient’s behavior to team. Reports any significant changes in patient condition or behavior to RN
  • Represent Director and the Department’s interests in Institute administrative meetings as assigned
  • Academic Relations and Recruitment

Experience For Senior Manager Behavioral Clickstream Data Resume

  • Program Quality and Safety support for Medical and Clinical Directors
  • Employee Relations and Oversight
  • Direct and manage the Certified Peer Educator (CPE) program
  • Research, implement and evaluate new GSV prevention and gender equity initiatives
  • Develop and provide instruction for first-year seminar and/or additional courses on GSV prevention through University College and/or other academic units
  • Interpret and apply relevant policies, protocols and legal requirements in response to questions, requests for assistance, or other inquiries related to gender or sexual violence
  • Solicit service-seeker’s feedback and preferences before providing assistance in accessing specialized providers

Experience For National Director of Behavioral Outpatient Utilization Resume

  • Lead meetings, workshops, and collaborative project teams
  • Develop and coordinate activities of entire Violence Prevention team including assessment planning, assignment of responsibilities for specific initiatives, tracking and reporting training activities
  • Respond to stakeholder concerns and/or complaints
  • Serve on Division/University committees as assigned
  • Provide supervision to graduate assistants and/or volunteers as assigned
  • Explains the roles and responsibilities of a consultant

List of Typical Skills For a Behavioral Resume


Skills For Behavioral Services Manager Resume

  • Experience in effectively instructing students in small or large lecture classes
  • Experience and/or interest in designing and teaching online Anthropology courses
  • Experience and/or ability in designing and teaching online Psychology courses
  • Experience and/or interest in designing and teaching online Sociology courses
  • Experience as a practicing psychiatrist post residency
  • One year experience working with special populations in related capacity

Skills For Behavioral Economist Resume

  • Participates in developing a variety of effective ways to deal with service challenges
  • Contributes to the establishment of good coaching practices
  • Knowledge of and experience with QI tools/approaches
  • Professional work experience (typically one to three years) in gender and sexual violence services and/or prevention, and/or gender equity
  • Management experience overseeing multidisciplinary teams
  • Managed care experience
  • Ensures compliance with codes of ethics that benefit the overall good of all constituents
  • Models service delivery and coaches others to deliver excellent service in a variety of settings

Skills For Senior Behavioral Hlth Consultant Resume

  • Experience (typically three to five years) with related program development and evaluation
  • Understanding products and how user behavior can be measured
  • Working with PMs, PMMs, engineers and designers to understand where data can be helpful
  • Growing analysts and data scientists
  • Using data to help the business measure and succeed, not to show them they've failed

Skills For Behavioral Accident Prevention Process Coordinator Resume

  • Training and/or certification in bystander intervention
  • Perform necessary monitoring and auditing activities to evaluate compliance of internal and external relationships
  • Utilizes various methods for information sharing and information gathering. Modifies processes to enhance service
  • Discusses alternative techniques for diagnosing and coaching individuals and teams
  • Documents and reports problems that arise during training sessions
  • Build new metrics for tracking the evolution of consumer-facing energy products and services

Skills For Behavioral Case Manager Resume

  • Provides mentoring for trainees’ activities
  • Provide mentoring for trainees’ activities
  • Conducts assessments including that of violence and suicide risks, intelligence, personality, response style, and/or competency to proceed
  • Develops and implements treatment plan, including type, frequency, intensity, and duration of therapy, in collaboration with psychiatrist and other disciplines
  • Formal training and/or certification as a Sexual Assault or Domestic Violence Advocate
  • A commitment to ensuring academic success for all students
  • Creates a team environment of accountability and commitment for reaching goals and desired results; ensures team is developed to address future needs
  • Assists participants in accessing specialized providers through the use of referrals or pre-approvals

Skills For Behavioral Hlth Tech Resume

  • Solicits feedback and preferences before establishing patterns of care
  • Coordinates support activities that enhance the functioning of a program
  • Establishes and maintains productive working relationships within and outside of own area
  • Seeks out what's common in conflicting points of view to address and resolve issues
  • Implements adjustments to training in light of audience feedback
  • Conducts behavioral assessments (e.g., FBAs) as needed to identify the function of challenging behaviors
  • Review and analyzes market documents and data to identify what can be used to evidence meeting the accreditation standards (URAC and NCQA) as well as specific market requirements

Skills For Behavioral Hlth Clin Manager Resume

  • Coordinate applicable reports to demonstrate compliance status
  • Coordinate and manages a standard set for each accreditation survey
  • Visit market sites to perform assessment and develop a market action plan and to prepare for accreditation, as needed
  • Communicate with responsible market contacts throughout the accreditation process
  • Assists in recruitment activities for ILEND trainees
  • Assists in systems improvement activities for ILEND

Skills For Behavioral Data Analyst Resume

  • Assist in recruitment activities for ILEND trainees
  • Assist in systems improvement activities for ILEND
  • Conducts and documents intake, treatment progress, and discharge readiness evaluations
  • Clarifies diagnostic impressions and case dispositions
  • Participates actively as a member of the multidisciplinary treatment team

Skills For Senior Manager Behavioral Clickstream Data Resume

  • Provides written reports and testimony as needed to the Civil Review Board and/or the Court
  • Uses and teaches appropriate treatment methods, such as psychotherapy, behavior modification programming, skills training in anger management, stress reduction, and relapse prevention through evidenced-based practices (i.e., CBT, DBT, ACT, and/or mindfulness-based approaches)
  • Be professional and communicate effectively with internal and external matrix partners; receives consistent positive feedback
  • Develops, directs, and participates in staff training programs
  • Promotes competency restoration, insight, recovery, and safety to self and others
  • Collaborates: Engages others by gathering multiple viewpoints and being open to diverse perspectives, focusing on a shared purpose that puts Humana’s overall success first
  • Pass IDPH fingerprinting and other background checks

Skills For National Director of Behavioral Outpatient Utilization Resume

  • Actively engage with customers in a positive, professional and empathic manner
  • Deliver our digital innovation but with a human touch; Tech savvy as demonstrated by ability to talk and type, toggle between multiple systems and tools, adhere to manual tracking and documentation requirements and attend to multiple sources of input while working with a customer
  • An ability to apply academic insights to a client’s challenges in diverse areas
  • Competitive Compensation Package with Benefits, PTO, 401k
  • W-2 only, no 1099s or Corp to Corp
  • Board Certification - BCBA (Board Certified Behavioral Analyst) or BCaBA certification
  • Provide standard Applied Behavior Analyis services (conduct functional behavior assessments, develop, monitor, and implement behavior support plans, data analysis
  • Statewide travel required (60%-75%)

List of Typical Responsibilities For a Behavioral Resume


Responsibilities For Behavioral Services Manager Resume

  • Previous hardware designexperience is valuable
  • Good knowledge in Spice circuit simulators (eg: OrCAD, Simetrix, LTSpice, TINA, MicroCap)
  • Bring your behavioral economics and consumer psychology perspective to our clients
  • Manage administrative support staff (Care Center Team Leader and Specialists); including training, scheduling, and all aspects of performance management
  • Serve as the lead physician for the Behavioral Health plan working closely with medical management team leaders
  • Develop targeted education and training for and provide clinical guidance to the Care Advocates

Responsibilities For Behavioral Economist Resume

  • Write and publish reports in English about consumer trends in clean energy, covering major developments, and market player strategies
  • Identifies, obtains, and organizes relevant data and ideas
  • Management of cases that includes communicating with parents/caregivers and other therapists to address issues such as data collection, graphing, and programmatic decisions
  • Design acquisition and deceleration programs, treatment plans, data sheets, and graphs to meet goals for each assigned child with supervision of BCBA
  • Present case studies and data to supervisor and in goup staff meetings
  • Communicate with parents to ensure that the consumer service model is followed
  • Complete quarterly reviews of programs, data, and progress on all assigned cases

Responsibilities For Senior Behavioral Hlth Consultant Resume

  • Attend all weekly staff meetings and case reviews
  • Assist in data collection and research studies
  • Provide regular feedback to Lead Behavior Analyst on all activities at Nemours as dictated by clinical concerns
  • Adheres to all Nemours policies and procedures
  • Staff development:Assesses existing and develops new activities that promote general knowledge and professionalism within the department; participates in peer review process; attends inservices/continuing education and provides updates in the form of inservices to associates
  • Telephonic outreach and coaching

Responsibilities For Behavioral Accident Prevention Process Coordinator Resume

  • Assesses readiness to change and implement actions to assist members in reaching their goals
  • CQI: Participates in program, discipline, specialty, and hospital-wide CQI projects
  • Assessment and Treatment: Contributes to discipline and program committees to enhance patient care; assists in assessing current procedures and in developing methods of improvement related to patient care
  • Program Development: Participates in activities to increase program use, awareness, and marketing; participates in meeting goals of the department. Attends monthly program meetings
  • Clinical Education: Assists in mentoring affiliating occupational therapy students, new occupational therapy staff, support personnel, and volunteers. Participates in student and volunteer program organization. Adequately and appropriately provides COTA supervision

Responsibilities For Behavioral Case Manager Resume

  • Teamwork: Participates in a single discipline, multi-disciplinary, or specialty team
  • Assistance in the identification of member health education needs through health assessment activities
  • Educate and refer members on available health resources and CIGNA Medical Management programs as appropriate
  • Work With members on opportunities to close gaps in their overall health status Collaboration with Health Advisor team members such as nutritionist, pharmacist, registered nurse, MD and member's provider
  • Documents interactions and interventions as directed
  • Provide administrative oversight of Outpatient Services as specified by the Dept. Head

Responsibilities For Behavioral Hlth Tech Resume

  • Conduct in-depth analyses of Behavioral Psychology Inpatient and Outpatient programs, including assessment of business processes, work flow, record keeping, financial reporting, and areas of deficiency, developing and implementing approved improvements
  • Review and document departmental and program-specific data and trends with Dept. Head
  • Develop, implement, monitor and maintain functional accounting systems that provide critical information regarding revenue, billings, collections, staff performance, etc., as well as highlight key indicators of problem areas
  • Serve as liaison between various departments within KKI (Patient Accounting, Care Management Office and Finance)
  • Assist in training program for Behavioral Psychology Outpatient pre-doctoral interns
  • Meet monthly with Inpatient and Outpatient faculty to review and address individual clinic performance

Responsibilities For Behavioral Hlth Clin Manager Resume

  • Maintain all compliance requirements for reimbursement for Mental Health Services
  • Develops programs to promote integration of physical and behavioral health services which support continuity and coordination among all network providers
  • Overall responsibility for implementation of the Utilization Management program
  • Monitors behavioral healthcare utilization authorization and claims data for all healthcare services
  • Assures that policies adhere to contractual obligations
  • Direct Supervision and mentorship to Psychiatry team
  • Performs Clinical Case reviews in conjunction with Clinical and Quality departments
  • Consultation with practitioners in the Optum clinical network
  • Participation in clinical workgroups as required

Responsibilities For Behavioral Data Analyst Resume

  • Participation in committees as required
  • Collaborates in network provider initiatives and engagement
  • The position requires travel throughout the service areas; hours and schedule are flexible around the people we serve
  • CB IL - Chicago, NM - Albuquerque
  • CB TX - Richardson
  • Linguistic and cultural fluency in Mandarin, Spanish or Arabic
  • LPCC, LPA, or BCBA licensure required
  • Current license to practice as a physician without restrictions in the state of TN
  • Board certified in Addiction Psychiatry

Responsibilities For Senior Manager Behavioral Clickstream Data Resume

  • Efficiently write comprehensive and informative FBA and BIPs that contain appropriate goals
  • Field Position: up to 65% travel
  • Work together to develop a new vision for the future relationship between utilities and their customers
  • Propose innovative ways to estimate future consumer adoption of energy technologies and services
  • Engage with clients and industry figures daily via email, phone and in person
  • 3 hours of work each week at our Roslindale campus
  • Develops behavior intervention plans (BIPs). Collects and reviews treatment fidelity data to ensure consistent application of interventions

Responsibilities For National Director of Behavioral Outpatient Utilization Resume

  • Flexible schedule available for this on-site position
  • Master or Doctorate of social work, psychology or a related human service field
  • Two years’ experience providing services to individuals with developmental disabilities. This includes at least 120 hours of direct services to individuals with complex behavior problems
  • Servicing Riley and Geary County
  • Professional development of others
  • Communicates well with direct reports, peers, leadership and external constituents

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