Apartment Manager Resume Sample

15 votes
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Lacy Crooks
7893 Erich Mews,  Houston, TX
+1 (555) 574 0167

Work Experience

Apartment Service Manager
03/2017 - PRESENT
Boston, MA
  • Manages service employees, service vendor relationships, proactively creating maintenance schedules, assessing necessary materials and labor, and documenting all activity and related costs in the maintenance systems
  • Manages all aspects of the residential turn process including conducting pre move-out inspections, assessing appropriate damage charges, scheduling, budget, and product quality
  • Assigns turns and service requests to Technicians and vendors and follow-up on progress
  • Maintains business partnerships and schedules vendors for upcoming move-outs, preventative maintenance, service requests, and manages vendor change orders
  • Maintains accurate records in Aimco business systems
  • Conducts periodic property inspections, assesses problems and needs, and implements improvements in operations as appropriate
  • Communicates property maintenance and capital needs to management and ensures maintenance and capital needs are addressed
Growth Marketing Manager Homes & Apartment
03/2014 - 02/2017
Phoenix, AZ
  • Enters requisitions in the purchasing system and manages to the established budget
  • Communicates performance to budget
  • Ensures property is in compliance with Aimco operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety
  • Manages budget efficiently to maximize return on investment while maintaining highest level of quality and customer service
  • Manages vendors and vendor relationships
  • Assigns turns and service requests to Technicians and vendors and follows-up on progress
  • Maintains business partnerships and schedules vendors for upcoming move-outs, preventative maintenance, service requests, and manage vendor change orders
  • Define the key marketing priorities and KPI’s with the product team. Define insights, hypothesis and roadmap of testing as well as market priority across the globe
Apartment Maintenance Assistant Service Manager
03/2011 - 10/2013
Philadelphia, PA
  • Read and comprehend budgets
  • Be on-call for after-hour emergencies
  • Experience with HVAC, Plumbing, Electrical, Appliance Repair, Carpentry, Landscaping, or Pool Operation
  • Successfully leading a team
  • Previous budget management responsibility
  • Demonstrates advanced leadership skills including team building/development, training, and delegation
  • Climb stairs while pulling dolly
  • Ascend and descend a ladder
  • Lift 85 lbs and utilize variety of tools to perform maintenance


Mountain State University - Orlando Campus
2006 - 2011
Bachelor's Degree in Leadership

Professional Skills

  • Directs and supervises daily activities of the service team, such as planning and preparing work schedules, assigning tasks and delegating work, monitoring progress and work flow, reviewing work for timeliness and accuracy, and appraising work performance
  • Demonstrated use of technology and computer skills with Aimco business systems or other equivalent system experience
  • Demonstrates some leadership skills including team building/development, training, and delegation
  • On-call responsibilities to respond to after hour emergencies. A valid driver’s license and reliable transportation is needed
  • Leadership experience
  • Follows proper procedures for online accounting system, including but limited to creating and approving purchase orders
  • Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structural, and appliances

How to write Apartment Manager Resume

Apartment Manager role is responsible for leadership, purchasing, training, delegation, transportation, accounting, inventory, planning, compliance, advanced.
To write great resume for apartment manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Apartment Manager Resume

The section contact information is important in your apartment manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Apartment Manager Resume

The section work experience is an essential part of your apartment manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous apartment manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular apartment manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Apartment Manager resume experience can include:

  • Perform snow removal from sidewalks and apartment entries using company issued snow equipment
  • EPA Certification, Type I & II- on the job training and certifications provided!
  • EPA Certification, Type I & II required
  • CPO Certification required as needed

Education on an Apartment Manager Resume

Make sure to make education a priority on your apartment manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your apartment manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Apartment Manager Resume

When listing skills on your apartment manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical apartment manager skills:

  • Assist Property Manager in locating and purchasing materials and supplies for the property while staying within budget
  • Assists Property Manager in hiring, counseling and termination of service associates
  • Assist Property Manager in the bidding process of projects and compiling scopes of work
  • Friendly personality and dedication to helping others when responding to our resident’s requests
  • Consumer discounts including Aimco apartment discounts and other vendors
  • Willingness to work on call and non-traditional hours including nights, weekends and holidays

List of Typical Skills For an Apartment Manager Resume


Skills For Apartment Service Manager Resume

  • Supervises all work by outside contractors to ensure they are completed with satisfaction
  • Maintains an up-to-date inventory of all equipment, tools and supplies applicable to the maintenance of the property
  • Manages open service request and updates status in Yardi
  • Coordinates with the Property Manager all move-ins and move-outs and maintains a schedule to timely completion of apartment make-readies, ensure that apartments are complete and ready prior to move-in date
  • Schedules, monitors, and performs preventative maintenance

Skills For Growth Marketing Manager Homes & Apartment Resume

  • Maintains and supervises proper maintenance of all common area amenities
  • Maintains exterior of the property and grounds daily, to provide clean and acceptable curb appeal at all times
  • Maintains compliance with OSHA regulations and hazardous chemicals program as well as the Safety Risk Manual forms and checklists, per schedule
  • Maintains a schedule with the Property Manager to ensure the availability of 'on call' personnel for after hours, weekends and holiday emergencies

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