Unit Secretary Resume Sample
Evan Schaefer
287 Kiehn Lake,
Boston,
MA
+1 (555) 501 8324
Work Experience
Unit Secretary Med Surg Day Lakewood Regional
08/2015
-
PRESENT
Phoenix, AZ
- Checks the charts before going off duty. Looks for unnoted doctor’s orders
- Transcribes doctor’s orders to MAR and Desk Kardex for the R.N’s or L.V.N.‘s authorization, e.g., EKG, X-ray, Lab, etc
- Enters into the computer change of status when a patient’s room is changed, when a patient is discharged, or when a patient expires
- Locates R.N. or L.V.N. to take physician’s telephone orders
- Communicates concise and appropriate information concerning patient’s needs to nurse and ancillary departments
- Compiles packets for doctors’ offices
- Demonstrates ability to prioritize multiple activities
Unit Secretary
07/2009
-
02/2015
Los Angeles, CA
- Demonstrates ability to communicate verbally and in writing
- Participates in continuous performance improvement and data collection activities
- Demonstrates computer and keyboard skills
- Demonstrates ability to handle interruptions to routine, for example, STAT requests
- Demonstrates ability to maintain HIPPA regulations
- Follows established guidelines for reporting a significant medical error or unanticipated outcome in the patient’s care which results in patient harm
- Performs technical skills to obtain diagnostic information in a safe, accurate and timely manner
- Maintains quality control checks on all necessary equipment
CNA / Unit Secretary PRN
01/2006
-
01/2009
Los Angeles, CA
- Provides nutritional support for patients as needed
- Documents appropriately in the medical record. Initiates and maintains orderly, complete and accurate patient medical record
- Support Oviedo Medical’s hallmarks of service excellence and quality for all job responsibilities
- Supports the facility’s Standards of Performance and ICARE values
- Spinal Cord Injury
- Based on the Competency Program established for direct care providers, possesses the skills and competencies necessary to communicate, assess, evaluate, set goals, and educate in accordance with age specific criteria and issues of adolescence, adult and geriatric patients within the context of the job responsibilities and functions
- Support PCMC’s hallmarks of service excellence and quality for all job responsibilities
- Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs
Education
Indiana Wesleyan University - Kokomo Campus
2000 - 2005
School's Degree in Computer
Professional Skills
- Excellent communication skills, Typing and basic computer keyboard skills, Knowledge of medical terminology
- Verbal and written communication skills, including computer data entry keyboard speed at 40 WPM. Organizational skills
- Skills: Basic computer skills, ability to communicate in an informed and concise manner; ability to multi-task
- Demonstrated skills in organization, verbal and written communications, customer service, math, analysis, reading, following instruction, basic computer usage
- Demonstrate accurate filing skills
- Strong interpersonal and influencing skills are critical
- Demonstrate proper customer service and problem solving skills
How to write Unit Secretary Resume
Unit Secretary role is responsible for computer, customer, basic, medical, interpersonal, terminology, organizational, patient, telephone, typing.
To write great resume for unit secretary job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Unit Secretary Resume
The section contact information is important in your unit secretary resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Unit Secretary Resume
The section work experience is an essential part of your unit secretary resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous unit secretary responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular unit secretary position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Unit Secretary resume experience can include:
- Effectively work productively within a complex environment, handle multiple/changing priorities and specialized equipment
- One year of experience is required with basic word processing/computer skills
- Demonstrates self-initiative, flexibility and agility in dealing with frequently changing priorities
- Proficient w/clerical skills/machinery including but not limited to phone, computer, fax and copier
- Training and/or experience at an acute care facility OR Student Nurse with hospital-based clinical experience
- Provides clerical support in a safe manner to a specific patient care unit, utilizing technical skills, under the direct supervision of a registered nurse
Education on an Unit Secretary Resume
Make sure to make education a priority on your unit secretary resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your unit secretary experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Unit Secretary Resume
When listing skills on your unit secretary resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical unit secretary skills:
- Excellent typing ability, thorough computer skills; proper telephone and interpersonal skills
- Good writing and communication skills, including working knowledge of medical terminology
- Answer telephone using effective customer service skills
- Good spelling and grammar skills
- One year clerical experience, computer skills required
- Six months experience on an acute care facility. Clerical Skills
List of Typical Experience For an Unit Secretary Resume
1
Experience For CNA / Unit Secretary Resume
- Writing skills as well as good grammar, punctuation and composition skills beneficial
- Effective interpersonal skills (communication, customer service, telephone skills)
- Answers the telephone according to procedure, utilizing effective communication skills & exemplary customer service skills
- Knowledge/Professional Licensure/Registration/Certifications: Excellent interpersonal skills and computer skills required
- SKILLS: Ability to make quick decisions and prioritize workflow. Verbal and written communication skills
- Maintains and respects patient confidentiality. Good communication skills and ability to use proper channels of communication
- Demonstrates well developed written and verbal communication skills
- Demonstrates clerical skills
- Demonstrated experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software
2
Experience For CNA / Unit Secretary PRN Resume
- Knowledge skills of scheduling with an electronic scheduling system
- Demonstrates ability to organize assignments and set priorities completing assignments within scheduled work hours; Maintains work schedules with CNS approval
- Performs specialized tasks specific to each department by maintaining the required skills
- Basic computer skills, which ensure a successful order entry process following computer orientation class
- Recent hospital direct experience in an acute, sub-acute unit or skilled nursing facility
- Telephone etiquette and technical skills
- Demonstrated knowledge and responsibility through past job experience and/or education
- Basic computer and fax skills
3
Experience For Unit Secretary PRN Resume
- Communicates effectively with patients, families, staff, physicians, and associates in other departments
- ~Professional interpersonal skills
- Communicates effectively with patients, families, physicians and other healthcare team members
- Previous experience a receptionist or or clerical personnel in an outpatient office setting is strongly desired
- 1~2 years prior experience in a hospital or customer service environment
4
Experience For Unit Secretary / Clerk Resume
- Able to communicate effectively in English either verbal or written
- Experience: Previous office or health care experience
- Work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions
- EXPERIENCE: 6 months unit secretary, registration or medical records or related clerical experience in a
- Recent experience in an healthcare setting including, but not limited to, either unit secretary, admitting, billing or a medical records clerical
- Demonstrates a commitment to maintaining and improving departmental/unit standards
- Prioritizes consults and referral orders following standard procedure when transcribing consult orders
5
Experience For Unit Secretary Days Resume
- Assist with patient call lights, patient transportation, and patient care needs when needed and in accordance with their training and skill
- Completion of a Unit Secretary Training Program or equivalent in experience
- Delivers excellent customer service by exhibiting the Beaumont Health Standards
- Education or experience in transcribing medical orders and computers required
- One year of experience working as a Unit Secretary is required to work PRN and WOW (Work on Weekend) Programs
- Two years of experience working as a Unit Secretary is required to work PRN and WOW (Work on Weekend) Programs
6
Experience For Short Stay Unit / Unit Secretary / Cna-p Resume
- Healthcare Setting experience - Required
- Operate various office machines including printers, computers and various software packages
- Previous experience in an Outpatient Rehabilitation setting perferred
- Previous experience as a unit clerk/secretary in a hospital care setting desirable
- Previous secretarial experience in a hospital, nursing home or physician office
- Previous experience as a secretary in a hospital setting is desirable
7
Experience For OB Unit Secretary / CNA / Tech-nights Resume
- Demonstrate competency in conversational Spanish by the end of the second year
- Communicates in a professional manner and demonstrates respect for patients, families, significant others, and other health care members
- Demonstrates knowledge of medication security
- Administrative and/or customer service experience required
- Previous clerical experience
- Demonstrates the use of patient and family centered care
8
Experience For OB Unit Secretary / CNA / Tech Resume
- Certificate of completion of a formal Unit Secretary program, CNA/EDT experience, or successful completion of one semester in an accredited RN program
- Six months to 1 year experience in a hospital or physician’s office desired
- Knowledge of medical terminology through experience or completion of a course
- Demonstrates compassion in all interactions with patients, families and associates
- Maintains patient confidentiality and demonstrates respect for patient rights
- Answers departmental telephone promptly, prepares medical records, and prioritizes other administrative assignments in a timely fashion
- Demonstrates knowledge of equipment or instrumentation needed or verifies with resource
9
Experience For Unit Secretary Srna Resume
- Demonstrates commitment to the continuum of care by optimizing patientflow: updates bed census timely, facilitates transfer/discharge of patients
- 6+ months experience in acute care setting
- Ensure that charts for transfer patients are copied prior to transfer to other facilities
- Reports unit equipment that is malfunctioning or defective to appropriate personnel. Validates diet with nurse and delivers meal tray as appropriate
- Maintains and operates unit computer system and other office equipment
- Multiple phone line experience
10
Experience For Unit Secretary Night Resume
- Basic knowledge of medical terminology and health care environmental safety standards usually acquired through three to six months on-the-job experience
- One year of hospital clerical experience
- AS400, charge posting experience, and knowledge of HSM / PHS / HSS systems
- Basic knowledge and skill level in phone, copier, fax machine, and communication
- Experience in the medical/healthcare industry
- Adminstrative experience
- Telemetry trained with demonstrated competency in interpretation of EKG rhythms required
- Demonstrates knowledge of computer programs such as Microsoft Word, Power Point
- Administrative and/or customer service experience
List of Typical Skills For an Unit Secretary Resume
1
Skills For CNA / Unit Secretary Resume
- Demonstrate customer focused phone skills and other communication skills
- Needs excellent communication skills and good penmanship
- Demonstrated time management, organizational and problem solving skills
- Demonstrated positive customer service skills and ability to work as a team required
- Effective customer service, verbal and written communication and inter personal skills
- Experience in a Customer Service position. Computer skills
- Attention to detail and excellent organizational skills, required
2
Skills For CNA / Unit Secretary PRN Resume
- Reasoning, mathematical and language skills to be at a level 3
- Typing skills (45 wmp)
- Prior experience working in the healthcare field, preferably in a hospital
- Basic computer skills , following computer orientation class
- Verbal and written communication skills, including computer data entry keyboard speed at 40 WPM
- Basic computer skills, which ensure a successful order entry process following computer orientation class
- Training and/or experience at an acute care facility OR Student Nurse with hospital-based clinical experience
- Legible writing skills
3
Skills For Unit Secretary PRN Resume
- Demostrated ability to communicate effectively with a wide spectrum of the public with diverse ethnic and cultural backgrounds
- Effectively process a great number of forms, reports, and records in accordance with generic guidelines
- Perform a wide range of standard clerical skills and work efficiently in a direct patient care area
- The ability to perform a wide range of standard clerical skills and work efficiently in a busy, fast paced, direct patient care area
- Communicates effectively; utilizes TeamSTEPPS
4
Skills For Unit Secretary / Clerk Resume
- Attends all identified classes and in-services required to maintain skills to perform job functions
- Communication, motivational, and organizational skills
- Date entry and word processing skills
- Able to communicate verbally and in writing effectively, in English
- Progressive experience in data analysis for Healthcare or related field. Report compilation, data extraction, healthcare IT applications experience
- General Office and Computer Skills
- Computer software skills and knowledge
- Communicates effectively with patients, families, physicians and other healthcare team members. (30%)
5
Skills For Unit Secretary Days Resume
- Demonstrates accountability for maintaining an organized unit environment that promotes smooth and effective delivery of patient care
- Demonstrates effective communication (verbal and written) with patients, families, physicians and other healthcare team members regarding patient care. (20%)
- 3) Uses proper telephone communication skills, identifying self and unit
- Demonstrates accountability for maintain an organized unit environment that promotes smooth and effective delivery of patient care
- Typing, word processing, computer experience, and knowledge of medical terminology
6
Skills For Short Stay Unit / Unit Secretary / Cna-p Resume
- Keyboarding, computer experience and use of computer and office related equipment required
- Certified Nursing Assistant experience/training (for Unit Secretaries with responsibilities as Certified Nursing Assistant)
- Successful completion of electrocardiographic monitoring program or equivalent experience and training
- Experience in answering phones, and providing customer support
- Experience in mailing and sending faxes
- 2) Demonstrates respect for patients and customers, acknowledging and warmly greeting visitors on unit
- 7) Shares a caring story in writing about a patient or family experience on an annual basis at time of evaluation
- Previous Unit Secretary Experience or Training Program
- Organize and prioritize work independently in a distracting environment
7
Skills For OB Unit Secretary / CNA / Tech-nights Resume
- Experience in a Medical Office and/or Hospital setting
- Experience in scheduling and document management
- Recent related experience in an inpatient hospital or physician office setting
- Experience as Unit Secretary in a hospital setting is desirable
- 1-3 months previous working experience. Job Specific Details
- 1-3 months previous working experience. Job Specific Details: Position requires a Registered Nurse - RN license or Licensed Practical Nurse - LPN license
- 1-3 months previous working experience
8
Skills For OB Unit Secretary / CNA / Tech Resume
- Experience in acute care setting with telemetry exposure
- Experience interpreting EKG rhythm required
- Two or More Years of Experience in Customer Service, Sale or Marketing
- Offers direction or guidance to associates and visitors promoting good customer relations through positive interactions
- Promotes and maintains a strong public relations image in dealing with physicians, patients, staff, visitors and ancillary departments
- Computer experience required including knowledge of hardware components, software and file management
- Demonstrates a thorough working knowledge of medical terminology, telephone and computer operation
- Demonstrates commitment to the continuum of care by optimizing patient flow: updates bed census timely, facilitates transfer/discharge of patients
9
Skills For Unit Secretary Srna Resume
- Experience with computer systems in a hospital setting, required
- Experienced in typing, data entry
- Demonstrates adaptability and flexibility to changes in schedule and/or workload assignment necessary to meet
- Demonstrate proficiency in patient registration
- Demonstrate proper chart order per medical record guidelines
- Basic computer expertise-Microsoft Office Experience
- Experience in a Front Desk, Reception, and/or Secretarial role
- Vast work experience related to nursing or medical records is desirable
- 1) Uses Promise behaviors when interacting with other departments and disciplines. Consistently demonstrates successful interpersonal relationships
10
Skills For Unit Secretary Night Resume
- Mindful of cost effectiveness
- Serves as Patient Experience Ambassador for the unit
- Establishes and maintains effective and harmonious work relationships with patients, visitors, staff, physicians, and the general public
- Demonstrate Beaumont customer service standards and behaviors in all aspects of job performance
- Unit secretary experience in an acute care facility
- Demonstrated ability to focus and provide attention to detail required
- Six months experience in an acute care facility or medical office
- Demonstrate knowledge of clerical, supplies, and charging systems
- Follows through with assignments within an appropriate time frame and demonstrates a thorough knowledge of respective position responsibilities
List of Typical Responsibilities For an Unit Secretary Resume
1
Responsibilities For CNA / Unit Secretary Resume
- Excellent interpersonal skills and computer skills required
- Demonstrates good communication and customer service skill with patients, families, physicians and healthcare team
- Typing skills of 45WPM
- Utilizes communication equipment effectively and relays information to appropriate personnel
- Schedules and/or coordinates to ensure timeliness for diagnostic testing, prioritizing based upon patient acuity and need
- Assists with patient call lights, patient transportation, and patient care needs when needed and in accordance with their training and skill
- Previoussecretarial experience in a hospital, nursing home or physician office
- Previous experience as OR Tech, Nursing Assistant or Ward Secretary
2
Responsibilities For CNA / Unit Secretary PRN Resume
- Experience in scrubbing for C-Sections or Surgical Technician certification
- 1~2 years previous experience as a secretary in a hospital, physicians' office or a nursing home
- 2) Uses unit supplies in a cost effective manner
- 4) Completes work within assigned shift. Sets priorities correctly
- Manages information flow among the Health care team, ancillary departments, the patient and guest while providing excellent customer service
- Demonstrates follow-through on assigned responsibilities and in spontaneous problem solving
- Reviews and prepares patient record prior to transfer (internal or external), surgery, discharge or expiration
- Demonstrates competency in medical terminology
3
Responsibilities For Unit Secretary PRN Resume
- Serves as a liaison within and outside the area with both internal and external customers. Part of a team that assists in the entire peri-operative experience
- Sets and shifts priorities appropriately, integrates changes smoothly
- Clerical - Healthcare Environment experience - Required
- Demonstrates knowledge and respect of patient rights to privacy andprotection of patient confidentiality
- One year previous, Secretary Experience in an acute care environment highly desired
- Computer experience and Basic Life Support
4
Responsibilities For Unit Secretary / Clerk Resume
- Prioritizes the flow of patient information to all areas
- Maintaining and stocking all designated clerical related supplies, formula, feeding supplies, procedure cart restocking and equipment in the department
- Maintaining Central log, answering multi-line phones, paging
- Scanning, Faxing, and mailing documents and records
- Answering the phones and communicating clearly when receiving information from other units, physicians and/or guests
5
Responsibilities For Unit Secretary Days Resume
- Observing, reporting, and recording patient behaviors and interactive dynamics
- Nursing Assistant training certificate or current enrollment in a RN/LVN nursing program
- Lifting 50lbs maximum with frequent lifting and/or carrying objects up to 25lbs
- Collaborating with Nurse Leadership and the Admitting department to facilitate patient flow in periods of high census
- Keeping inventory of clinical forms and re-stocking when needed
- Maintaining common areas, supplies and submitting maintenance requests as needed
- Coordinating complex scheduling with team members and patients
- Compiling and managing patient information and paperwork
- Nursing student having completed at least one clinical rotation
6
Responsibilities For Short Stay Unit / Unit Secretary / Cna-p Resume
- Willing to accept responsibility and instructions. Is accurate and organized, flexible in dealing with other people
- Standing or walking ½ hour at a time for 1-2 hours per shift
- During CPOE down time or Capacity status Orange/Red transcribes physicians’ orders
- Scheduling of diagnostic tests
- Documenting patient charts
- Assisting with delivery of physical care and hygiene as needed
- Willing to accept responsibility and instructions
7
Responsibilities For OB Unit Secretary / CNA / Tech-nights Resume
- Rotating weekends are required
- Rotating holidays are required
- Typing of 55 wmp required, test given
- Working computer knowledge
- Ordering unit supplies
- Obtaining vital signs
8
Responsibilities For OB Unit Secretary / CNA / Tech Resume
- Lifting requirement defined as light
- Rotating weekends is required
- Preparing charts and paperwork for patient workflow
- Entering charges and statistics (from data) into computer
- Sitting 2 hours at a time for 6-7 hours per shift
- Receiving telephone messages
- Communicating order changes to patients/families
9
Responsibilities For Unit Secretary Srna Resume
- Setting up appointments and transportation
- Assisting with admissions and discharges
- Answering phones and interactive with patients and staff regularly
- Occasional squatting, bending, kneeling, reaching, twisting, carrying and lifting up to 50 lbs
- Occasional bending, squatting, climbing stairs, twisting, turning, reaching above the shoulder and below the waist
- Promotes skin integrity by observing for skin breakdown when bathing, turning and repositioning patients
- Ensures the timely ordering of unit supplies. Receives and assists with proper storage of unit supplies by sorting, assembling and distributing supplies
10
Responsibilities For Unit Secretary Night Resume
- Responsible for faxing orders to Pharmacy, preparing patients' charts, entering patient charges into computer, and filing
- Under direction of charge nurse, assist with obtaining additional staffing in units with closed staffing
- Maintains chart order, thinning as appropriate assuring documents are taken to Medical Records for scanning in a timely manner
- Maintains thin chart with consistent labeling during patient’s admission and complete labeling upon discharge
- Responsible for transcribing doctors' orders, ordering unit supplies, answering phones and patient call lights
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