Risk Management Specialist Resume Sample
Jacky Wolff
5033 Nitzsche Cove,
Phoenix,
AZ
+1 (555) 785 6330
Work Experience
Risk Management Specialist
04/2016
-
PRESENT
Boston, MA
- Analyze workflow, data elements, questionnaire responses, and design documentation to determine compliance based on corporate policies and standards, IT security best practices, and regulatory requirements.
- Strong interpersonal and collaboration skills with a willingness to contribute to the team’s success
- Measuring the market risk exposure of the firm using a variety of tools including, sensitivity analysis, scenarios, Value at Risk (VaR) and Economic Risk Capital (ERC) CS’s in house capital measure
- Verification of CS’s in house product valuation models
- Someone who has some experience doing IT or cyber security exams for the FDIC, Federal Reserve, OCC, or a state banking regulator. Also interested in candidates with IT audit or risk management backgrounds
- Monitoring risk exposure against limits and the effectiveness of trading risk flags and Market Risk limits via quarterly reviews
- Verification of CS’s in house product valuation models; and
- Ensuring effectiveness of meeting regulatory requirements, including creating and maintaining a sound operational control environment
- Measuring the market risk exposure of the firm using a variety of tools including, sensitivity analysis, scenarios, Value at Risk (VaR), Interest Rate Risk (IRR), Economic Risk Capital (ERC) CS’s in house capital measure, etc
Senior Risk Management Specialist
08/2010
-
02/2016
Los Angeles, CA
- Relative experience ideally in a large organization, either partnership or multi-national corporation
- Strong oral and written communications skills (English C1 level)
- Excellent analytical skills with problem solving approach,
- Exceptional and proven customer service skills, including responsiveness and commitment to quality
- Progressive experience ideally in a large, global organization, preferably in
- Internal audit, research or customer service environment
- Experience working in general research is highly desirable
Enterprise Risk Management Specialist
01/2008
-
02/2010
New York, NY
- Good working knowledge of MS Office (MS Excel / Word / PowerPoint)
- Excellent analytical skills with problem solving approach
- Strong communication skills & excellent command of the English language (C1 level)
- Prepare necessary reports and documents for and conduct periodic meetings with operational personnel on incidents and open workers’ compensation cases. Use the results from discussions to manage the claim or reduce frequency for future incidents
- Train internal and external customers on OTC’s Workers’ Compensation policies and procedures
- Review and evaluate the company’s property, casualty and specialty insurance policies on a regular basis to ensure that the assets of the company are adequately protected and insured based on corporate policy
- Benchmark the company’s insurance and risk management information with other reliable sources to determine competitive pricing, terms, conditions and processes
Education
National University - Fresno Campus
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong clinical analytical skills with background in systems science, high reliability and culture of safety. Related experience in Quality Assurance
- Demonstrates Public speaking skills and abilities to provide orientation and in~service education
- SQL querying skills, experience with databases
- Organizational skills, including demonstrated ability to work independently and coordinate work efforts with fellow staff members
- Effective oral and written communication skills, organizational abilities, priority management, and statistical analysis abilities
- Excellent verbal and written communication skills and the ability to host regular risk meetings with senior management
- Strong interpersonal skills and a strategic thinker; able to influence without formal authority; ability to influence and present ideas to senior levels,
How to write Risk Management Specialist Resume
Risk Management Specialist role is responsible for analytical, risk, organizational, insurance, excel, training, education, business, techniques, customer.
To write great resume for risk management specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Risk Management Specialist Resume
The section contact information is important in your risk management specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Risk Management Specialist Resume
The section work experience is an essential part of your risk management specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous risk management specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular risk management specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Risk Management Specialist resume experience can include:
- Experience in Workers' Compensation claims administration with a strong background in Workers’ Compensation case management and understanding of Nebraska and Iowa laws
- Strong interpersonal skills and ability to effectively interact with different people
- Basic project- and process management skills, a good technical understanding and IT knowledge
- Excellent presentation and moderation skills in English
- Demonstrated initiative, organization and project management skills
- Excellent written and verbal communication skills, with the ability to present work
Education on a Risk Management Specialist Resume
Make sure to make education a priority on your risk management specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your risk management specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Risk Management Specialist Resume
When listing skills on your risk management specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical risk management specialist skills:
- Strong problem-solving skills, investigative, and analytical skills including ability to effectively address issues in collaboration with others
- Demonstrate solid verbal and written communication, negotiation, organization, and analytical skills
- Communicate effectively in the service of users and colleagues. Writes and communicates clearly and concisely. Possesses sound documentation skills
- Excellent written & verbal communication skills, strong self-awareness and flexibility
- Able to maintain a calm, professional demeanor under pressure exhibiting effective crisis management skills including handling patient/family grievances
- Demonstrated organizational and problem solving skills, and the ability to plan and align numerous project and work processes to meet deadlines
List of Typical Experience For a Risk Management Specialist Resume
1
Experience For Senior Risk Management Specialist Resume
- Strong verbal, written, and presentation skills for technical and non-technical subjects
- In presentation skills with ability to present to all levels in
- In organizational and communication skills, both written and
- Knowledge of credit scoring, risk analysis, and reporting. Strong understanding of quantitative analysis and database applications
- Experience in the automotive manufacturing industry
- Strong working knowledge of applicable state and federal statutes
- Experience with claims management functions
- Four or more years of Hospital Management, Risk Management or Insurance experience required
- Good understanding of MS Office package (MS Word, Excel and PowerPoint)
2
Experience For Operational Risk Management Specialist Resume
- Experience relevant business research/analysis role, highly desired
- Strong team player and independent thinker
- Highly motivated to provide excellent service to clients
- Developing constructive and cooperative working relationships with others and maintaining them over time
- Developing, designing, or creating new applications, ideas, relationships, systems, or products
- Working knowledge of medical terminology and anatomy
3
Experience For Enterprise Risk Management Specialist Resume
- Assist in performing and documenting root cause analysis, developing control enhancements and monitoring implementation of action plans
- All projects with innovative financing (including debt or equity financing linked to the cash flows of the project, non-recourse factoring …)
- Supports the on-going management of Operational Event Reporting, Risk Control Self-Assessment, and Key Risk Indicator monitoring & reporting
- Prepare personal expense reports, including maintaining receipts and preparing mileage reports
- Support Engineering, Regulatory and Manufacturing in Risk management activities as required
4
Experience For GPV Risk Management Specialist Resume
- Ensure timely and accurate journal entries and invoice processing
- Assist in conducting Employee Safety Orientations
- Develops and monitors credit decision automation algorithms, credit scoring models, and special credit programs
- Develops solutions for credit scoring processes to meet business requirements
- Communicates with other Nissan Motor Acceptance Corporation departments to support credit training and resolve risk management issues
- Participates in project management of modifications to credit scoring configurations
5
Experience For Senior Cybersecurity Risk Management Specialist Resume
- Prepare meeting materials for PCGs Operational Risk Management Committee; and
- Provide Risk management expertise, guidance and supervision during project phases
- Work with team on product transfers from product development to manufacturing
- Support other Integra Manufacturing sites (Toll Sites) in the area of Risk Management
- Proficient with Microsoft Office software – Excel, Word, Power Point and Visio
- Risk rate areas based on the inherent and residual risk levels
- Executes audit procedures including reviewing transactions performed in origination system, documents, records, reports, and policies & procedures to evaluate effectiveness of internal controls
6
Experience For Cybersecurity Intelligence Risk Management Specialist Resume
- Experience working in a global Procurement organization
- Experience in implementing change across different environments
- Experience in Risk Management, ideally, Supplier or Supply Chain Risk Management
- Register all RCSA’s and work with the Call Center EVP to assure timely follow up
- Interviews employees or department managers
- Request medical staff review and arranges employee interview with carrier representatives
- Inspects property damage and documents uncorrected or uncorrectable damage to property or
- Facilitation of operational risk oversight within Group Risk Control (GRC), specifically organize and execute regular assessments of the GRC OR control environment
7
Experience For Senior Enterprise Risk Management Specialist Resume
- Ensure adherence to GRC risk appetite and GRC ORM requirements for issue lifecycle management and the setup of the OR control environment
- Prepare regular updates for senior management committees as well as support topical deep dives and analysis for GRC senior management
- Strengthen relationships with the GRC functions as well as other ORM / Business Risk Management functions firm-wide
- Assist in the development of safety and risk management processes and procedures
- Conduct Annual Safety Accreditations
- Assist with incident follow up
- Provide team-based support to Risk Management department, which consists of Vice President of Risk Management and Risk Management Specialist
8
Experience For Derivative Products Risk Management Specialist Resume
- Conduct branch, program and child care site visits
- Assist in the administration of Live Scan (background check) results and other pre-hire and compliance processes
- Collaborate with all staff to monitor compliance and identify safety issues
- Intervene in unsafe activities or operations
- Process invoices. This includes the approval/signature process as well as the PaperSave side of the process
- Support the HR and Risk Management Teams to make sure that the Association is in compliance with all legal and Association-mandated requirements
- Ensure that all branch staff inquiries are answered within a reasonable time. Be professional and courteous at all times, demonstrating excellent customer service skills
- Develops ad hoc reports to review Nissan Motor Acceptance Corporation’s portfolio performance
9
Experience For Product Risk Management Specialist Resume
- Progressive professional level experience in a related field required, including two or more years of credit risk management experience or in a similar position
- Advance knowledge of data base programs (SQL / SAS), Office applications (Word, Excel, Access, PowerPoint), and other PC & applications to resolve complex problems in day to day situations
- Assists in developing educational programs on health care risk management, general and professional Liability, and related topics for health care practitioners including educational materials and publications
- Works with Patient Relations/Guest Services staff to identify patient complaints that are to be reported as event reports
- Supports the adverse event reporting process (patient, visitor, public safety and facility related) via the Risk Management database, and the investigation of those adverse events to improve quality of patient care and health outcomes, promote safety and reduce of liability exposures
- Execute processes in line with standard operating procedures
- Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word
10
Experience For Risk Management Specialist, Stable Value Resume
- Performs the Claims Management and Insurance responsibilities of the Risk Management Department in compliance with Advocate policy
- Supports defense legal counsel and claims administrators in the investigation and management of claims
- Responsible for daily activities within the site Risk Management program through event review, risk identification, loss prevention, claims management to improve the quality of patient care, reduce risk, and minimize potential loss in compliance with Advocate Policy and department expectations
- Performs functions of the risk management program at the Site and provides feedback to Director
- The language of the business is English
List of Typical Skills For a Risk Management Specialist Resume
1
Skills For Senior Risk Management Specialist Resume
- Excellent communication, facilitation, and presentation skills, including Power Point and Excel
- Excellent communication, presentation, negotiation, project management and organizational skills,
- Experience: Five (5) years of progressive experience in large hospital risk management, quality management or claims management program, or related experience
- Excellent Communication skills – verbal, written, presentation, and interpersonal
- Good English skills (verbal/written), German is considered an asset
- Effectively prioritize work time to ensure productivity and consistently achieve service levels
- Solid verbal, analytical and written communication skills
2
Skills For Operational Risk Management Specialist Resume
- Trend and data analysis skills (using excel and similar software) with the ability to notice patterns in data for the purpose of driving decision making
- Investigation skills including proficiency in medical record reviews and interviewing capabilities
- Advanced Microsoft Office and Intermediate Excel skills (Testing required)
- Alternatively, 7-10 years of experience in Internal Controls, Fraud, Quality Control, or Risk experience preferably with a financial institution
- Produce/analyze data & communicate results. Ability to teach effectively at all levels
3
Skills For Enterprise Risk Management Specialist Resume
- Two or more years prior experience in Workers’ Compensation/Risk Management or insurance claims administration
- Knowledge of basic computer skills to prepare reports and spreadsheets (Microsoft Word, Excel, Power Point
- Work effectively in a cross-functional environment with legal, technical, and product management teams
- Act proactively and work effectively across business units, functions and regional locations
- Develop and maintain a working knowledge of business area processes to effectively assess and guide business areas in risk assessment activities
4
Skills For GPV Risk Management Specialist Resume
- Superior communication skills; written and verbal
- Writing and editing report analysis and commentary ensuring coherent, prioritized messaging
- Establishing processes to monitor data quality. Ensure processes are in place to detect, correct, and prevent invalid data values
- Skill reviewing and auditing operations and expense of funds, preparing audit reports summarizing audit findings and recommendations
- Excellent business acumen and high-level understanding of lending and banking processes
- Knowledge and experience of the planning system relating to flood risk management
- Skill developing and maintaining policy and procedure
- Skill coordinating and working with staff at all levels internal and external to the organization to execute facility use and alteration projects
5
Skills For Senior Cybersecurity Risk Management Specialist Resume
- Process experience in publishing, software testing, customer service or similar production environment
- Experience simplifying and/or automating complex processes
- Five years experience planning and directing risk management, insurance or workers' compensation and safety programs
- Three years’ experience working in an acute healthcare setting or other medical/legal/risk-related areas
- A period of over four years, up to and including six years is considered necessary to gain this experience
- Experience in financial auditing or legal consultancy
- Professional experience in automotive controlling, finance,
- Skill gathering pertinent information through interviews and analytical inspection of documents
- Skill reviewing procedures and operations to ensure compliance with regulations and intended objectives
6
Skills For Cybersecurity Intelligence Risk Management Specialist Resume
- Skill in performing follow-up review of actions taken to implement audit recommendations
- Experience in the following customs compliance programs: Importer Self-Assessment (ISA), Focus Assessment Audit Pool and Quick Response Audits (QRAs)
- Audit experience within a manufacturing environment
- Experience in customer service and or book publishing industry
- Experience with ERMS/Archer or similar risk reporting tool
- Demonstrate professionalism while working with staff at all organizational levels
- Demonstrate competence using various platforms or software systems
7
Skills For Senior Enterprise Risk Management Specialist Resume
- Experience in Loan Review, Credit Analysis, or Lending with exposure to applicable regulations
- A good understanding of the services (C&ORC), processes and risks of the bank as a global player
- Experience managing risk management and insurance in an Entertainment/Production/Sports environment is required
- Skill in applying analytical techniques
- Quality Assurance/Regulatory Affairs experience in medical devices (especially products containing software and electro/mechanical components)
- Experience in risk with either an operations and or technology background within the financial services industry
- This role requires travel to locations only reachable by car. A valid U.S. Driver’s License is required
- Experience in a quality, risk management and/or documentation role,
8
Skills For Derivative Products Risk Management Specialist Resume
- Experience with Funds Movement processes (Wire transfers, ACH, payments)
- Advise Business Units/Corporate Functions with issue/finding tracking, resolution, and validation of remediation
- Produces operational risk reports designed to evaluate effectiveness and efficiency of key processes and risk tools
- Aptitude to see the big picture, show good judgment, and build business relationships
- Maintain effective diary system and document claim file activities
- Experience with auto and general liability claims
- Experience developing dashboards and/or PowerPoint presentations
- Committee membership experience
9
Skills For Product Risk Management Specialist Resume
- Four or more years’ experience in bank credit or risk environment with exposure to applicable regulations
- Experience in Audit, Internal Control, Compliance
- Experience with 3rd party risk or vendor management
- Experience with Hiperos or similar 3rd party management tool
- Risk, Compliance, Audit and/or Financial Services Business Segment experience
- Experience with Microsoft Office (Excel, PowerPoint, Word, and Access)
- Experience in spreadsheet design and development
- Hands-on experience in design, maintenance, and repair of electromechanical systems
10
Skills For Risk Management Specialist, Stable Value Resume
- Experience with MS Excel
- Workers’ compensation, legal or risk management experience
- Any experience with ISO27001, SANS Top 20, and the NIST Cyber Security Framework would be beneficial
- Work in teams and make timely and effective decisions
- Maintain a good familiarity with global policies and standards
- Experience in a corporate office capacity
- Work well under pressure and prioritize tasks to meet deadlines
- Demonstrated competency in clinical risk management practices and hospital related regulatory standards
- Demonstrate flexibility, discretion and professionalism in difficult situations, and work collaboratively and independently to achieve results
List of Typical Responsibilities For a Risk Management Specialist Resume
1
Responsibilities For Senior Risk Management Specialist Resume
- Previous PV risk management experience, with direct experience writing and updating RMPs as primary author
- Prior experience with GRC platforms (RSA ARCHER, BWise or OpenPages) is desirable
- Experience in preparing and managing RMP documents in full
- Previous risk and control design or assessment experience
- Risk management, audit or compliance experience that includes analysis, assessment and resolution of issues and use of Excel and PowerPoint
- Assists with the implementation, monitoring, and management reporting of the IT Risk Management program (Vendor Risk )
- Be involved and assist in various Enterprise Risk Management programs including Risk Assessments, Key Indicators, Risk Incidents, and Reporting and Analysis
- Input required risk information into a tracking system in a timely and accurate manner
- Assist in ERM reporting to the ERM Committee and the Risk and Compliance Committee of the Board
2
Responsibilities For Operational Risk Management Specialist Resume
- Collaborate with the GRC sources on Risk Assessments timelines and results reporting
- Participate in the review of new products/services assessments, new projects, new policy reviews, and new emerging risks from an operational risk perspective
- Provide Education and Training on ERM and Operational Risk policies and practices to the BUs
- Documents and maintains records pertaining to Risk Management activities per 21 CFR § 820.198
- Support the enhancement of Operational Risk framework including the development of scorecards and dashboards
3
Responsibilities For Enterprise Risk Management Specialist Resume
- Provide training and support to the business units on Operational Risk requirements
- Support the design and creation of BCM PMO status and committee reporting
- Provide training to new users as necessary for GRC applications
- Learn more about BWise by visiting www.BWise.com
- Facilitate the development of action plans and track those plans through completion
- Partner with the business and PCG management to compile information and produce monthly operational risk reports for distribution to PCGs Operational Risk Management Committee
- Coordinate with Asset Management Operational Risk Management to ensure timely and appropriate implementation of various Asset Management and Enterprise Risk initiatives while recognizing the specific needs of PCG
- Performs line-of-business and subsidiary risk assessments in accordance with the IT Risk Management program schedule.(Vendor Assessments)
4
Responsibilities For GPV Risk Management Specialist Resume
- All projects category A, B or defined threshold
- All projects with performance commitments (eg solar farms)
- All projects with long term (>5 years) commitments (eg frame agreement) or global master agreement
- All projects which do not abide by all platinum rules (see solutions contractual and financial rules)
- Coach Opportunity tender team members in risk identification, mitigation and management in line with the Group Guidelines with the support of the SME
- Be the main actor of the cultural change around global risk evaluation
5
Responsibilities For Senior Cybersecurity Risk Management Specialist Resume
- Development and maintenance to risk management files to support new and existing products (Including – Risk Management Plans, MDHA’s, AFMEA, DFMEA, PFMEA, Risk Benefits Analyses, Post Market Surveillance plans)
- Use knowledge of statistics to assist with the development of Risk assessments and FMEA documentation
- Partner with Residential Lending Services and the Operational Risk and & Internal Control Team to develop and monitor reporting dashboards and metrics to monitor volumes, SLAs and any possible breaches of established risk indicators
- Consult on process implementations and enhancements to drive efficiency while maintaining a strong control environment
- Work with Residential Lending Services to ensure established Policy & Procedures are reflective of current processes in place
- Assist the Operational Risk & Internal Control team in the completion and execution of the Lending Services Risk Control Self-Assessment (RCSA) and Targeted Review program
- Partner with Internal Audit, Corporate Compliance, third party auditors, investors and all other relevant regulatory bodies to ensure the completion of successful and timely audits or reviews. Assist with the review and evaluation of Management Responses and Action Items to validate that they meet and complete stated goals and deadlines
- Assist with collection of data, analysis of information and drafting of operational risk primary risk assessment
6
Responsibilities For Cybersecurity Intelligence Risk Management Specialist Resume
- Identify current and emerging risk trends and escalate as appropriate
- Participate and/or lead working groups/committees to address and resolve issues
- Gain an in-depth knowledge of the Archer - Enterprise Risk Management System (ERMS) related to risk analysis and reporting for operational risk
- Leverage technology and innovation to bring continuous improvement to the operational processes
- Identify and recommend solutions for negative trends
- Assist with the implementation of operational risk strategies/initiatives
- Work closely with independent authors as we continue to grow a program to attract, attain, and reward authors and readers
- Evaluate copyright and program compliance for submitted content
- Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution
7
Responsibilities For Senior Enterprise Risk Management Specialist Resume
- Innovate to drive continuous improvement to the operational processes
- Coordinate placement and administration of the Company’s insurance program, including analyzing underwriting information for accuracy and timely completion of renewal applications
- Assist in managing insured pre-litigation, litigation and Workers’ Compensation claims
- Manage the Company’s certificate of insurance program, including annual renewal distribution and third party tracking program. Respond to ad-hoc client and vendor requests for certificates
- Receive and respond to telephone calls and emails from Store Managers, employees, vendors and all other sources regarding employee’s workers’ compensation claim and Risk Management program
- Lead operational risk practices and ERM related policies and procedures (e.g. ERM, New Products/Services Approval process, RCSA, Issue Management). Specific activities include
- Assessing FMUs’ systems infrastructure capabilities with regards to new and evolving regulatory requirements
8
Responsibilities For Derivative Products Risk Management Specialist Resume
- Assessing FMU’s systems capacity planning strategies and change management control environment
- Investigate incoming workers’ compensation, general liability and employment claims to identify red flags, questionable claims, and issue identification
- Provide subject matter expertise on Workers’ Compensation to employees, supervisors, claims personnel, and assigned legal counsel in order to educate and direct the claim administration process
- Assessing the firm’s program maturity and risk portfolio related to information security, IT governance, and business continuity and resiliency through continuous monitoring and examination activities
- Participate in reviews of FMUs’ onshore/offshore processing centers and vendor risk management program
- Stay abreast of relevant regulatory developments and assess their potential impact on the FMUs’ payments, settlement and clearing activities and IT risks associated with the areas of responsibility
- Developing and maintaining relationships with other agencies (SEC, FINRA, etc.) and industry experts to understand current and emerging regulatory practices, regulations and supervisory focus areas
- Maintain ongoing awareness of related key supervisory issues in areas of responsibility and developments in supervision and identify opportunities to work collaboratively with other risk specialists, FMI specialists, policy analysts and/or other staff members across the FRS
- Conduct intake of general liability and property-damage incidents and claims as reported by Holiday staff and log information in Holiday’s risk management database
9
Responsibilities For Product Risk Management Specialist Resume
- Investigate, evaluate, monitor, and manage incidents and claims, including conducting interviews of injured parties, witnesses, and family members, in accordance with claims handling best practices and Holiday’s culture and philosophy
- Coordinate with Holiday’s legal counsel and outside counsel in litigation, including responding to discovery requests
- Support the enhancement of 3rd party risk ORM framework including the development of scorecards and dashboards
- Negotiate resolution of claims in coordination with Holiday’s legal counsel
- Perform other tasks as assigned by Holiday’s legal counsel
- Evaluates the effectiveness of the company's internal control framework, addressing risks and carrying out Compassion’s risk mitigation goals and objectives as well as auditing risk management compliance in field locations
- Monitor 3rd party operational risk trends and provide analysis of data and other operational risk metrics
10
Responsibilities For Risk Management Specialist, Stable Value Resume
- Performing analysis of risks associated with models within the organization and assisting in designing and producing summary reports and metrics for management committees; develop reporting and processes to highlight emerging risks and key model risks across the enterprise
- Working closely with Segment Risk Officers, model owners, and model risk management staff to ensure MRM policy and initiatives are being implemented appropriately across the Bank
- Creates visibility into key processes by documenting outputs, customers, and critical activities
- Oversees the overall management of all claims operations for over corporate restaurant store locations
- Facilitates operational risk assessments and perform analytics of business unit risk exposures, evaluating risk frequency and severity as well as control identification and effectiveness
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