Medical Secretary Resume Sample

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17 votes
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Casandra Brekke
7836 Tomasa Field,  Philadelphia,  PA
+1 (555) 220 9622

Work Experience


Senior Medical Secretary
06/2017 - PRESENT
Detroit, MI
  • Performs non-nursing functions which impact and contribute to the quality of patient care as directed by the Clinical Staff
  • Serves as Emergency Medicine department receptionist. Provides general information in response to in-person and
  • Responsible for making travel arrangements for research division and department after seeking approval. Prepares travel
  • At least 90 days experience as a Medical Secretary Trainee. OR Three years of secretarial experience with 1 year in a medical or educational setting
  • Assist with office supply inventory and ordering as needed
  • Assist with department activities
  • Provides secretarial support to faculty in secretary's absence. Acts as backup support to Department Chair in Medical Administrative secretary's absence to include making appointments, updating calendar and transcribing
Medical Secretary
12/2014 - 01/2017
Boston, MA
  • Works with volunteer coordinator to have volunteer coverage in the infusion center
  • Orients new volunteers, schedule volunteers, plan celebration and gifts for volunteer week
  • Updates policies and other items as identified by the nurse manager
  • Schedules Cancer Committee, take and distribute minutes to members
  • Works with manager to organize event needs
  • Works with marketing to create Allina Health flyers and related materials
  • Orders appropriate amount of healthy food/beverages for event
  • Prepares correct number of handouts, books, and related material in time for event and sends out confirmation and call/event materials as needed
  • Takes registrations for event via phone, mail, e-mail, and/or in person
Medical Assistant / Medical Secretary
01/2009 - 07/2014
Dallas, TX
  • Assists in establishing a new physicians practice, ordering business cards, office supplies etc
  • Works with provider and/or other care provider to provide access to patients and facilitate work in appointments as required
  • Processes any physician or other care provider `bump lists, according to protocol ensuring all patients are provided and notified of the new appointment
  • Triages in person and telephonic patient requests
  • Presents a warm, friendly and calm demeanor in the oncology areas and on the phone
  • Schedules patients for infusions according to grid. Rooms patients
  • Organizes work area and department for neatness and efficiency
  • Orders and maintains clinical and office supplies and necessary materials for resource area

Education


Northwood University - Florida Campus
2005 - 2009
School's Degree in Faculty

Professional Skills


  • Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills
  • Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills,
  • Excellent computer skills / comfortable working with computers
  • Strong communication service skills
  • Demonstrated medical skills and knowledge
  • Excellent communication service skills
  • Possess and apply strong, effective organizational skills

How to write Medical Secretary Resume

Medical Secretary role is responsible for computer, microsoft, medical, customer, terminology, typing, interpersonal, excel, basic, organizational.
To write great resume for medical secretary job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Medical Secretary Resume

The section contact information is important in your medical secretary resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Medical Secretary Resume

The section work experience is an essential part of your medical secretary resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous medical secretary responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular medical secretary position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Medical Secretary resume experience can include:

  • Basic computer skills and good typing skills with accuracy and attention to detail
  • Basic computer skills including keyboarding required. Customer service skills
  • Demonstrates knowledge of project/specialized jobs and performs all functions utilizing organizational and priority setting skills
  • Possess and apply effective time management and strong organizational skills
  • Strong keyboard/typing skills
  • Secretarial, back office/front office experience in a physician's office Outstanding interpersonal skills with a commitment to customer service

Education on a Medical Secretary Resume

Make sure to make education a priority on your medical secretary resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your medical secretary experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Medical Secretary Resume

When listing skills on your medical secretary resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical medical secretary skills:

  • Effectively manage multiple, competing priorities in a calm, professional, responsive manner
  • Apply effective verbal, written and interpersonal communication skills, as appropriate to the situation
  • Strong computer skills $
  • Excellent written and verbal skills and customer service
  • Prior experience in a similar role working in a Healthcare / Medical setting
  • 11) Promptly and effectively handles requests for medical records including requests e.g. attorney’s offices per Hospital policy

List of Typical Experience For a Medical Secretary Resume

1

Experience For Senior Medical Secretary Resume

  • Able to multi-task and prioritize multiple assignments and strong problem-solving skills
  • Strong written, oral communication skills and exceptional telephone etiquette
  • Patient interaction and good people skills are needed
  • Computer skills with Word/Excel experience is advantageous
  • Strong mathematical and technical skills
  • Good computer skills with Microsoft Office Products, and have the ability to learn our current Point of Sale and CRM System
2

Experience For Medical Secretary Dialysis Clinic Resume

  • Willingness to acquire new skills, as determined by leadership
  • Work effectively both individually, as well as part of a team
  • One year of prior medical secretary experience
  • Prior experience on Epic
  • Strong authorization experience
  • Advanced computers skills
  • Prior PC experience, required
3

Experience For Medical Secretary Orthopaedic Surgery Lexington Days Resume

  • PC skills and knowledge of medical terminology required
  • Knowledge and skills in using office equipment
  • Thorough knowledge of office procedures, secretarial skills, medical terminology and medical transcription
  • Multi Line Telephone Operational Skills,
  • Establishes and maintains a good rapport and working relationship with departmental staff, hospital staff, patients, families, physicians and hospital visitors
  • Experience working in a clinic
  • Experience handling a medical office front desk
  • Experience coordinating care
4

Experience For FGP Senior Medical Secretary Resume

  • Experience answering phones
  • Experience sending reports
  • BLS certification through American Heart Association prior to start date
  • Previous medical office experience required
  • Prior authorizations for medications and biologics
  • Knowledge of insurances, prior authorizations and referral management required
  • Collaborates to deliver a seamless, exceptional patient experience in all interactions
5

Experience For Medical Secretary Pre Heart Transplant Resume

  • Obtain results/outside notes prior to patients’ appointments and scan/file them accordingly in charts
  • Medical Secretary experience
  • At least two years’ experience as a medical secretary
  • Experience with Microsoft Office, Word, and Outlook
  • Previous Secretarial experience
  • Experience with Electronic Medical Record (Athena)
  • Front Desk, Receptionist, and/or Secretarial experience
  • Experience in an Office Support role
6

Experience For Medical Secretary, Per Diem Resume

  • Related general or medical secretarial experience
  • Familiar with insurance verification, prior authorizations, and referrals
  • EHR and Athena experience
  • Experience in registration
  • Experience with heavy phones
  • Experience with the intake-referral process
7

Experience For FGP Medical Secretary Resume

  • Three years of relevant medical clerical experience
  • Previous secretarial/clerical experience required
  • Work under pressure and deadlines and balance multiple priorities required
  • Two or more years of medical/clerical experience
  • Fice experience required
  • Excellent customer service and professional behavior
  • Abilityto organize and set priorities
  • One year experience in a healthcare or service/hospitality environment
8

Experience For Medical Secretary / Days / Otolaryngology Resume

  • 6 months of previous administrative experience
  • System Experience with accreditation in Commission on Dental Accreditation (CODA) and/or Accreditation Council for Graduate Medical Education (ACGME)
  • Program Experience with an Electronic Residency Management System (RMS)
  • Experience with Amion web based software
  • Past office experience
  • Related experience is required
  • Three (3) years of progressive secretarial experience
  • Experience in Medical Office
9

Experience For FGP Senior Medical Secretary Ortho Resume

  • 10-key, credit card machine and document and check scanner experience
  • Two years of medical secretary experience required
  • Experience in EMR systems
  • Experience with computers and various software
  • Related experience is required
10

Experience For Medical Secretary / Nassau Resume

  • Experience with personal computers and frontline customer service required
  • Two years experience of general office practice and
  • Scheduling/coordinating follow services for patients in ancillary departments
  • Registering and checking out patients at front desk
  • Answering calls & taking messages in phone room
  • Applying their expertise in assisting the caller with radiology reports, status of reports or transfer to the appropriate party
  • Working knowledge of PC applications, required. Typing 30 wpm, required
  • Collecting and recording payments
  • Transporting patients to appropriate floors when necessary

List of Typical Skills For a Medical Secretary Resume

1

Skills For Senior Medical Secretary Resume

  • Proficiency in computers, Microsoft Office and dictating equipment required. Excellent customer service skills required
  • Strong computer skills including proficiency in Microsoft Office and databases (client accounts software)
  • Computer skills including proficiency in Microsoft Office including Word and Excel
  • Intermediate level typing and personal computer skills
  • Uses active listening skills. Writes in a clear, concise, professional and easy to understand manner
  • Prior experience with a Medical Office front desk
2

Skills For Medical Secretary Dialysis Clinic Resume

  • Prior experience in a Physician's Office
  • Prior experience with Microsoft Office
  • Prior experience as a Medical Secretary
  • Prior Medical Office experience
  • Prior experience with Microsoft, Excel, and Word
3

Skills For Medical Secretary Orthopaedic Surgery Lexington Days Resume

  • Advanced computers skills and the ability to train others in system usage
  • Prior experience in a fast-paced OBGYN practice
  • Work well under pressure; manage stress effectively
  • 12) Effectively arranges for coverage of responsibilities when out of the office
  • Creating, monitoring, completing prior authorizations for Oncology and Specialty Clinic
  • Typing 55 wpm. Ability to operate a Dictaphone, where required. Shorthand, as required by the department
  • Ensuring two days prior to surgery that all cases are confirmed ( OR communication, authorization secured, insurance verified, PST, etc.)
4

Skills For FGP Senior Medical Secretary Resume

  • Previous experience using computerized appointment scheduling systems and/or Electronic Medical Record (EMR) system
  • Two years experience as a medical secretary, including medical transcription work in physician’s office or hospital setting
  • Experience handling Medical Records
  • Previous Secretarial experience in a Medical setting
  • Experience with 3 party insurance authorization and scheduling
  • Secretarial experience in a Medical setting
  • Medical-secretary experience in a hospital/clinic setting
  • Experience with ICD- 10 and CPT coding and medical terminology
  • Related experience in a healthcare setting
5

Skills For Medical Secretary Pre Heart Transplant Resume

  • Experience in Web based Shift Planning applications
  • Experience with clinical operations and scheduling
  • Experience in billing and collections in psychiatry
  • Knowledge and experience in Banner/Cognos system in order to process purchasing and travel
  • Secretarial/office experience in a healthcare setting
  • Work in a fast-paced environment, while maintaining excellent communication
  • Experience with Postdoctoral DentalMatchingProgram and/or Medical Residency Matching
  • Experience with credentialing licensed independent practitioners and/or dental assistant providers
6

Skills For Medical Secretary, Per Diem Resume

  • Experience using EMR
  • Experience working in a medical office or medical related facility required
  • Experience in a clinical office setting
  • Strong knowledge of word processing, spreadsheet, power point and database applications
7

Skills For FGP Medical Secretary Resume

  • Assist parents/guardians with obtaining referrals/ prior authorizations needed for visit. Contacts primary care physician or insurance company, if necessary
  • Functions independently, setting work priorities based on patient schedule, physician schedule, corporate and hospital requirements
  • Handle multiple competing priorities in a calm, professional, responsive manner
  • Front Desk / Secretarial experience
  • Administrative experience in a similar role
  • Previous work experience in a Medical Office
  • Experience in a Front Desk or Secretarial role
  • Previous Front Desk and/or Administrative experience
8

Skills For Medical Secretary / Days / Otolaryngology Resume

  • Previous Front Desk and/or Secretarial experience
  • Previous Front Desk experience
  • Previous Front Desk and/or Administrative experience
  • Relevant Secretarial experience
  • Previous Secretarial, Clerical, and/or Administrative experience
  • Previous experience as a Receptionist
  • Related Secretarial experience
  • Previous Secretarial experience in a Medical Office and/or Practice'
  • Experience in a Front Desk and/or Receptionist role
9

Skills For FGP Senior Medical Secretary Ortho Resume

  • Experience in a Clerical and/or Secretarial role
  • Experience in a Front Desk and/or Secretarial role
  • Previous experience in a Secretarial / Administrative Assistant role in the Medical field
  • Previous experience in a Secretarial, Receptionist, and/or Front Desk role
  • Clerical experience within a Healthcare facility
10

Skills For Medical Secretary / Nassau Resume

  • Administrative and/or Secretarial experience
  • Experience within Women's Health, Hepatology, and/or Plastic Surgery
  • Secretarial/administrative support experience
  • Previous experience in a Front Desk and/or Secretarial role
  • Experience related in a Front Desk, Receptionist, and/or Secretarial role

List of Typical Responsibilities For a Medical Secretary Resume

1

Responsibilities For Senior Medical Secretary Resume

  • Experience as a Medical Secretary
  • HIM experience or related background
  • Billing experience required
  • Receives, compiles, classifies, consolidates and reports on data from varied sources as directed by management
  • Requests x-ray or lab reports prior to clinic and assures that they are available in the chart
2

Responsibilities For Medical Secretary Dialysis Clinic Resume

  • Greeting, registering and directing patients
  • Scanning patient reports into ECW. Monitoring electronic FAX inbox and assigning reports to appropriate provider
  • Initiating and processing all insurance referrals to specialists per the various payer requirements
  • Collecting co-payments and reconciling co-payment batches
  • Preparing and sending no-show letters
  • Answering telephones and taking detailed messages for physicians and other personnel
  • Sorting paperwork for patient filing in alphabetical order
  • Coordinating physician schedule on and off site
  • Processing mail on a daily basis
3

Responsibilities For Medical Secretary Orthopaedic Surgery Lexington Days Resume

  • Mailing of discharge summaries, late orders and verbal orders generated by teams
  • Typing of memos, agendas, minutes, etc
  • Taking of minutes at various meetings. Statistics, as assigned
  • Logging the calls, texts or other communications received
  • Scheduling surgeries in Soarian
  • Scheduling appointments, meetings, events, etc
  • Maintaining conventional or computer-based files, records, etc
  • Providing general service information
4

Responsibilities For FGP Senior Medical Secretary Resume

  • Working knowledge of NextGen and ChartMaxx
  • Working knowledge of AHS/Eagle and Nextgen
  • Working knowledge of Quadramed Electronic Medical Records
  • Working knowledge of Third Party Payor Reimbursement, Medicare, Medicaid, Managed Care, and Commercial Insurance
  • Regarding insurance eligibility
  • Monitoring work queues
  • Collecting co payments
5

Responsibilities For Medical Secretary Pre Heart Transplant Resume

  • General office support (faxing, emailing, filing, answering phones, etc.)
  • Assembles recert and discharge and opening packets. Photocopying and distributing
  • Offers and activates patient portal accounts and communication options, including answering questions and resolving any user issues
  • Organizes and sets up research meeting to include taking meeting minutes
  • Follows billing collections flow. Reviews billing data for correctness, tracks payments and denials, and analyzes billing data
6

Responsibilities For Medical Secretary, Per Diem Resume

  • Assist in arranging and making resident appointments for diagnostic and therapeutic services
  • Assist in maintaining nursing service work areas (i.e., nurses' stations, medicine preparation rooms, etc) in a clean and sanitary manner
  • Assist with incoming mail and prepares material for outgoing mail
  • Perform medical billing and coding
  • Responsible for ordering and coordinating the delivery of medical equipment as requested by the Chief Sonographer and Medical Director
  • Serves as troubleshooter for problems with ordering physicians, nursing, etc and channels problems to the Chief Sonographer or Medical Director
  • Help infirmed outpatients with phone calls or transportation issues, bringing wheelchair bound pts to holding areas in lobbies
7

Responsibilities For FGP Medical Secretary Resume

  • Thorough understanding of information systems and billing and knowledge of medical terminology
  • Edit and proofread written correspondence, offering suggestions and making changes where appropriate
  • Enters data into EPIC, OneChart, Rooms and other word processing and scheduling software programs
  • Reviews dictation relating to medical histories, physical examinations, discharges and other special notes involving a wide variety of medical terminology
  • Admin support responsibilities ( blocking schedules, booking meetings, Chrome River)
8

Responsibilities For Medical Secretary / Days / Otolaryngology Resume

  • Assists in establishing a new physician’s practice, ordering business cards, office supplies etc
  • Processes any physician or other care provider ‘bump lists’, according to protocol ensuring all patients are provided and notified of the new appointment
  • Creates a warm and welcoming environment using appropriate eye contact, verbal and nonverbal communication
  • Assist physicians with ordering patient tests and calling in prescriptions as instructed
  • Have an understanding of all communication system including fax, phones, internet
9

Responsibilities For FGP Senior Medical Secretary Ortho Resume

  • Be responsible for answering phones and greeting patients per customer service guidelines
  • Enters data into IDX, Allegra, Powerchart and Ormis and other word processing and spreadsheet software
  • Assists patients, patients’ families, referring physicians, and third party carriers to resolve patient related issues in clinic
  • Enters data into EPIC and other word processing and spreadsheet software
  • Address patient concerns and questions relating to the visit, surgical date, and insurance
  • Communicate with departments regarding physician's schedule
  • Attends nursing meetings and in-service programs appropriate to the clinical areas
  • Enters data into EPIC, Allegra, Powerchart and Ormis and other word processing and spreadsheet software
10

Responsibilities For Medical Secretary / Nassau Resume

  • Actively participate in the coverage of incoming phone calls into the Division; triage calls accurately and appropriately
  • Enters inpatient and outpatient profession charges on medical billing system
  • Organize/manage medical and administrative information in accordance with our established charting and documentation policies and procedures
  • Keep nursing service personnel informed of resident's appointments
  • Participate in developing the agenda for the Care Plan Committee meetings as necessary
  • Assist in transporting residents to/from activity and social functions
  • Attend in-service training programs as scheduled
  • Attend and participate in annual OSHA and CDC in-service training programs for hazard communications, TB management, and bloodborne pathogens standards

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