Business Travel Manager Resume Sample
Maximillia Rosenbaum
406 Willa Row,
New York,
NY
+1 (555) 754 8093
Work Experience
Franchised Sales Manager Business Travel
10/2016
-
PRESENT
Dallas, TX
- Manage all accounts through the use of ISAC and Lanyon RFP process to ensure regular customer contact and action
- Plan, prepare and execute effective Sales trips into assigned regions and report results of trip accordingly
- Participate in the development of more junior team members
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts
- Take initiative; assume responsibility for exceeding the guests’ expectations
- Be a true “team player.”, including embracing strategies positively impacting the asset, always keeping the global perspective in mind and putting the needs of the team before one’s own
- Identify growth opportunities, forge and develop relationships to enable continued rapid growth of Airbnb for business travel
- Min of 5 years prior experience selling lodging products into corporations, or selling Corporate booking solutions (TMCs, Corporate booking tools, Lodgings)
- Manage complex projects and multi-task with excellent organisation skills. Pays attention to both details and macro-level outcomes
Franchised Travel Business Manager
11/2010
-
08/2016
Phoenix, AZ
- Executes brand’s Customer Service Standards and property’s Brand Standards
- Promote Booking.com BV’s brand name and its online reservation services to potential corporate enterprise clients and select channel partners
- Answering RFP’s (Request for Proposal) documents submitted by corporate enterprise clients
- Seek out and implement opportunities to optimize production of Booking.com BV’s content through partner channels
- Promote Booking.com BV’s brand name and its online reservation services to potential SME clients
- Support centralized marketing campaigns in executing operational activities with a local approach to promote Booking.com’s brand and products
- Assists/participates in the entire annual rfp process. Helps with the Qualifier and Wish/Walk process, as well as responds to rfp’s and rebids
- Responsible for achievement of objectives, as outlined in the market team’s action plans
Senior Sales Manager, Business Travel Sales
09/2003
-
05/2010
Chicago, IL
- Contracts room nights and reviews team member’s contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
- Oversees administrative colleague’s workload
- Generate, achieve and develop targeted transient sales volume, reflecting budgeted levels of revenue generation and profitability
- Provide exceptional customer service through relationship development, strategizing account development and creating plans that fully exhibit commitment to the fulfillment of customer expectations
- Assert knowledge and maximization of any Brand programs; sell strategy and brand-specific pricing techniques (as applicable)
- Maintain a working knowledge and awareness of the competition in current and changing conditions; frequently visiting facilities and reporting on the business climate as it relates to competitive advantage
- Responsible for maintaining the integrity of Sales records and reports including the Booking database (if applicable), Account files and any forecasted account volume
- Responsible for the on-line RFP Management processes as applicable to brand or third party source, for securing corporate negotiated Accounts
- Liaison with appropriate Brand alliances (as applicable) to promote and generate transient business opportunities through joint sales trips, Familiarization tours, events, etc
Education
Wittenberg University
1997 - 2002
Mba's Degree in Business
Professional Skills
- +5 years’ experience as a consultant in sales & marketing, with experience in projects related to digital sales & marketing development and optimization
- Relevant Enterprise Business Development and/or account management experience in the corporate travel segment (Hunter Experience)
- Proven track record of processing and managing contracts
- Alternatively, +3 years’ experience as a responsible for digital sales & distribution area in a leading travel industry company
- Experience in a comparable management function with an entrepreneurial mindset
- Providing information support to Booking.com for Business by conducting thorough competitor research and analysis reporting in order to gain competitive edge
- Aggregating and analyzing feedback to support future product initiatives, and solve ongoing issues
How to write Business Travel Manager Resume
Business Travel Manager role is responsible for travel, events, training, database, reporting, research, digital, messaging, general, analysis.
To write great resume for business travel manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Travel Manager Resume
The section contact information is important in your business travel manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Travel Manager Resume
The section work experience is an essential part of your business travel manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business travel manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business travel manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Travel Manager resume experience can include:
- Leverage existing customers relationships to build a network of product ambassadors for Booking.com BV’s business travel products & services
- Leverage existing customers relationships to build a network of product ambassadors for Booking for Business
- Work closely with Marketing and PR to ensure proper promotion of hotel
- Co-develop the Booking.com for Business local & growth strategy and own implementation
- Deliver quantity and quality reports on results and performance for information support to Booking.com for Business
- Draft and do presentations that are in line with the overall messaging to our internal and external customers
Education on a Business Travel Manager Resume
Make sure to make education a priority on your business travel manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business travel manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Travel Manager Resume
When listing skills on your business travel manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business travel manager skills:
- Support Booking.com BV in building and maintaining a professional network within the B2B travel space
- Support Booking.com BV’s Marketing Team in localizing tools like brochures and flyers
- Provide training (workshops and webinars) to potential and existing clients. Present Booking.com at relevant events
- Work with internal and external stakeholders on long-term goals and new initiatives to support Booking.com BV in maximizing growth and meeting customer needs
- Support Booking.com (USA) Inc. in identifying local market B2B opportunities for all business travel related products and services
- Support centralized marketing campaigns in executing operational activities with a local approach to promote our brand and products
List of Typical Skills For a Business Travel Manager Resume
1
Skills For Franchised Sales Manager Business Travel Resume
- Experience in a relevant Account Management role in SaaS, e-commerce, TMC background
- Support Booking.com BV in monitoring the success of each account and managing client relationships by advising on Booking.com products and services
- Knowledge of Booking.com for Business formula and processes
- Successful track-record of managing a pipeline of Travel Management Companies from origination to closure
- Support centralized promotional campaigns in executing operational activities with a local approach to promote our brand name and products
- Support centralized promotional campaigns in executing operational activities with a local approach to promote our brand and products
- Identify local market opportunities for all business travel related products and services for Booking.com and create SMART action points around it
2
Skills For Franchised Travel Business Manager Resume
- Promote the Booking.com BV brand name and its online reservation services to the high potential SME clients
- Draft presentations that are in line with the overall messaging
- Liaise with high potential SME clients and internal support departments to solve ongoing issues
- Generate awareness and execute Booking.com BV’s global promotion initiatives with a local approach
- Promote Booking.com BV’s brand name and its online reservation services to the high potential SME clients
3
Skills For Account Manager Business Travel Western Region Resume
- Generate awareness and execute Booking.com BV’s global promotional initiatives with a local approach
- Manage a pipeline of new sales opportunities and own full company implementation of our value proposition to our customers
- Aggregate, analyse and communicate feedback from our markets to support future product initiatives from our product developers
- Show self initiative within your own region as well as work closely with internal stakeholders across Customer Experience, Marketing, Product and Analytics in Amsterdam and Europe
- Up to 33% travel time is required
- Manage and motivated a team of Account Managers Business Travel
4
Skills For Senior Sales Manager, Business Travel Sales Resume
- Work with high potential SME clients on long-term goals and new initiatives to support Booking.com BV in maximizing growth and meeting customer needs. Setup internal growth strategy plan
- Aggregate and analyze feedback to support future product initiatives
- Demonstrate outstanding analytical ability in a data driven environment to work with different OBE’s, TMC’s and corporate relationships to promote growth
- Where and if necessary be the public face of Booking.com for Business in the region
- HR tasks (reviews/appraisals, training, recruitment of new staff)
- Draft and deliver presentations that are in line with the overall messaging to our internal and external customers
5
Skills For Account Manager Business Travel Tmcs Frankfurt Resume
- Solicit & prospect transient, business travel, group, and/or banquet business through action plan preparation and execution
- Participate in tradeshows, sales roadshows, conventions and promotional events within the hotel and trade related organizations
- Work closely with Front Office and Conference Services to ensure all details of the contract were delivered and guests depart satisfied
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