Business Continuity Management Resume Sample
Chester Hoeger
577 Benny Forges,
Houston,
TX
+1 (555) 188 3877
Work Experience
Director, Business Continuity Management
06/2016
-
PRESENT
Boston, MA
- Serve as the key relationship and control manager and risk advisor to a select number of business and infrastructure units for BCM functions
- Review and challenge business continuity planning at 1st line, engage with BCM organisations including senior management on BCM risks and controls
- Advise all relevant Deutsche Bank business and infrastructure functions to develop and execute a risk-based business resilience strategy for their own processes as well as, for all of their outsourced processes to achieve continuous improvement by proactively adapting to the changing risk environment, business requirements & technical changes
- Further develop and maintain the BCM framework requirements
- Develop and conduct training around BCM framework, tools and processes
- Monitor business adherence to Global BCM Policy & Standards, including
- Business Continuity Planning and development of recovery solutions
- Call Tree & Emergency Communications
- Maintain MIS reporting which includes: (i) measure of BCM readiness, (ii) recoverability capability and resilience and (iii) residual risk
Business Continuity Management
04/2011
-
02/2016
Detroit, MI
- Strong interpersonal, leadership and organizational skills to effectively communicate with Technical and Business stakeholders
- Proven leadership capability that can extend beyond the formal span of control, influencing both senior stakeholders, peers and staff across the unit
- Support risk management activities cross-functionally, focusing on Business Continuity Management, resiliency and scenario analysis
- Assist in execution against policy objectives to support Well Managed and Quality programs in the Commercial Risk office
- Assist with Plan Administration/Quality Assurance Business Continuity program
- Assist with Workplace, Workforce and Third Party testing follow up
- Assist with TREx administration and follow up
- Support Enterprise Business Continuity Change Management process
- Track, report and support Commercial Business Continuity projects
Business Continuity Management Intern
01/2009
-
02/2011
San Francisco, CA
- In conjunction with the Protective Intelligence, business and infrastructure functions assess and communicate the potential business impact of identified threats
- Represent BCM in bank’s applicable risk and governance forums and ensure effective risk reporting
- Plan and co-ordinate firm-wide exercise/test programs performed by Deutsche Bank business and infrastructure functions including business recovery, IT disaster recovery sites test etc and monitor implementation by the businesses and functions
- Lead high impact teams in the design, development, implementation and, validation of resilience capabilities across disciplines including business continuity, crisis management, disaster recovery, risk management and, emergency response
- Partner with clients to identify, analyze, and implement resilience strategies to minimize risk impacts and maximize risk rewards
- Support the Strategic Risk Services leadership and teams on pursuits and special projects
- Contribute eminence to expand the Strategic Risk Services portfolio and the industries and clients we serve
- Provide leadership in coordinating, assessing, developing, and communicating contingency plans associated with the company’s Business Units to protect the firm in the event of a business disruption
- Assume leadership role in coordinating and maintaining comprehensive business contingency plans and validation methodology to ensure the firm’s ability to recover in the event of a business disruption
Education
University of Phoenix - Lenexa Learning Center
2003 - 2008
Bachelor's Degree in Business
Professional Skills
- Displays solid LOB specific business knowledge (i.e., client’s business products, services & organization) and solid knowledge of related technology industry, products and processes
- Over 10 years BCM experience and practically participated in all aspects of the BCM lifecycle, including tools management and their support including managing exercises from scope writing to closure of all issues and creation of policies and guidelines
- Over 5 years of working on multi-facetted projects, performing a project manager role managing items inc. budget, staffing (including resources managed by others), external suppliers (including internal and external outsourcing of services), managing risks and issues
- Over 5 years practical experience of people recovery/datacentres operated by 3rd party organizations, managing vendor changes, and charging in different countries
- Proven project management skills and the ability to work independently and as part of a team, managing multiple priorities within tight deadlines
- Excellent communication skills, especially related to documentation and reporting
- Excellent communication skills in working with senior executives and regulators
How to write Business Continuity Management Resume
Business Continuity Management role is responsible for leadership, documentation, auditing, finance, training, security, telecommunications, architecture, design, education.
To write great resume for business continuity management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Continuity Management Resume
The section contact information is important in your business continuity management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Continuity Management Resume
The section work experience is an essential part of your business continuity management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business continuity management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business continuity management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Continuity Management resume experience can include:
- Strong project management skills/capabilities and ability to multi-task, prioritize, and maintain detailed project plans and documentation
- Experience in Project Management or at least 1 year of experience in Process Management
- Superior influencing and negotiation skills and the ability to build consensus
- Experience with projects interfacing functional areas including Technology, Workplace Solutions, Enterprise Supplier Management,
- Possess a good understanding of appropriate leading-edge technologies
- Extensive experience working with senior executives, Shareholders' Auditors, and regulators in Canada and the US
Education on a Business Continuity Management Resume
Make sure to make education a priority on your business continuity management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business continuity management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Continuity Management Resume
When listing skills on your business continuity management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business continuity management skills:
- Effective meeting management skills and experience with leading large scale incidents
- Work independently, effectively manage competing demands and priorities
- Outstanding written and oral communication skills (e.g. memos, documentation, policy development, presentations)
- Practical BCP experience with working knowledge of related job experience
- Experience as a Project Manager or at least 2 years of experience as a Process Manager within the financial services industry
- Risk Management experience or at least 2 years of Assurance experience within the financial services industry
List of Typical Experience For a Business Continuity Management Resume
1
Experience For Director, Business Continuity Management Resume
- Excellent communication and leadership skills with ability to manage a virtual team
- Govern, operate and mature the divisional BCM program
- Progressive experience in Business Continuity Management in a complex IS environment
- Demonstrated knowledge of BCP and DRP methodologies, at a best practices level
- Demonstrate a solution-oriented culture
- Significant experience in Business Continuity and/or Security
- Creating employee training and awareness materials
- Enhancing the use of systems and tools supporting the BCM function
2
Experience For Manager, Business Continuity Management Resume
- Oversee BCM standards for planning and testing for Morgan Stanley’s Offshore Delivery Centres
- Exposure to business continuity management and working knowledge of industry leading practice
- Support risk management reporting and communications
- Act as key representative of the Company’s BCM Program to senior internal and external stakeholders including regulatory authorities
- Develop, coordinate, and conduct exercises including plan walk-throughs and table-top to live exercises. Drive continuous improvement through exercise results
- Inform BCM stakeholders of the program through metrics and reporting
3
Experience For Business Continuity Management Lead Resume
- Define and interpret standards and targets of a risk management framework, applying them to the activities of the team
- Support creation of executive presentations, reports and analyses
- Support development and maintenance of policies and procedures
- Provide Audit and exam management support
- Discover opportunities to strengthen both the Commercial Bank Risk Office to build a program of excellence for the future
- Support business units in developing and maintaining their Business Continuity Plans. QA’ing and providing feedback on the plans to ensure the business units achieve the planning standard as required by the firm
4
Experience For Director Business Continuity Management Resume
- Navigate Firm’s resources, interface with various departments on behalf of Global Head to collect information, respond to requests, obtain services
- Develop, implement and manage the company’s strategic approach to BCM and its continuous improvement
- Develop and manage a Communication Program that effectively informs and details the company’s BCM Program to the relevant needs and interests of various internal/external stakeholders
- Support & oversee stakeholder assurance engagement process where relevant to S&P Global’s BCM Program, including direct engagement with regulators and interested third parties such as corporate customers and insurers
- Track compliance with the Company’s BCM Policy across divisions and corporate functions, and engaging stakeholders to redress non-compliance areas
- Develop and manage a central budget for S&P Global’s BCM Program. Identify cost-effective BCM solutions across the enterprise that address capability needs of the Company and its divisions, and contribute to the management and coordination of all workplace site recovery contracts
- Ensure corporate acquisitions incorporate and adopt S&P Global’s BCM Program and related standards, planning tools and systems
- Govern the company’s partnerships with its BCM business partners and vendors, supporting the S&P Global’s Vendor Governance program and serving as the Primary Domain Control Partner for BCM (including ITDR)
- Govern the BCM Program through policies, standards, processes and procedures
5
Experience For Senior Business Continuity Management Specialist Resume
- Partner with functional team to perform business impact analysis and risk assessment with supply chains, business processes, key locations, and IT services
- Lead with functional team’s input the development of continuity strategies and business continuity/disaster recovery plans
- Regularly conducts comprehensive realistic business disruption and catastrophic event simulations to assess plans and proactively identify weaknesses. Documents and reports on results of exercises. Closely partners with business and IT leaders to remediate weaknesses and conducts follow up testing to ensure appropriate outcomes
- Solid experience in developing, executing and leading incident management within a BCM program
- Previous Information Security and Vendor Management experience
6
Experience For Team Lead-business Continuity Management Resume
- Provide leadership in the development, coordination, and execution of testing exercises involving all levels of the organization including executive management and leaders responsible for critical business functions, emergency and crisis management, and disaster recovery
- Seasoned professional with strong business acumen able to lead development and execution of a complex integrated function
- Develop and sustain credibility and urgency of the BCM program and to drive results across all levels of the organization
- Interact with and influence all levels of the organization including EVP/SVP level both to develop and communicate CNO’s BCM vision and strategy and to drive required action to execute the program at all levels of the organization
- Understanding of enterprise risks involved with business disruption and development of effective strategies to recover the business operations in a defined time frame, respond to the disruption in an organized manner, and to lead ongoing improvement in practices and mitigation strategies
7
Experience For Risk-business Continuity Management Risk Manager Resume
- Audit or process control experience in an insurance company or equivalent environment highly perferred
- Exposure to a wide range of insurance company processes
- Self motivated with a big picture view and the desire to build a core capability from first principles
- Take on multiple roles to develop all aspects of CNO’s BCM capabilities
- Overall BCM program governance globally
- Monitor and remediate BCM risks at the divisional unit level
- Capture and report divisional BCM 2nd Line of Defense program status and metrics
- Identify, design, support and implement BCM shared services tools
- Improve and provide oversight of divisional BCM capabilities for increased preparedness of business disruption
8
Experience For Business Continuity Management Expert Resume
- Ensure infrastructure capabilities are in place and aligned with business unit needs
- Triage and manage Global Crisis and Incident Response
- Collaborate and participate with divisions to build and execute a world class BCM function
- Provide thought leadership in support of BCM practices and objectives
- Service oriented, collaborative, and trusted culture
- Industry awareness and best practices
- The role is responsible for review and update business impact analysis, risk assessment, BCP, recovery worksheets
- Participate in customer risk mitigation meetings and customer audits and present site Business continuity program
9
Experience For Business Continuity Management Contractor Resume
- Update the BCMS tracker to be compliant with ISO22301
- Good communication and influencing skills with the ability to solve problems, manage projects, and build relationship at all levels within the company and customer focused
- High integrity and strong leadership qualities
- Provide support for the effective documentation and implementation of Business Continuity Plans and achievement of disaster recovery timelines in line with corporate and regulatory standards
- Participate in the identification of control risks and gaps, ensure appropriate action plans are in place to address the risk and escalate to appropriate parties
- Ensure all PO managers understand risks inherent in the operating area with respect to BCM and ensure appropriate actions, including accuracy and safeguarding of all documentation and any other requirements to ensure operational integrity is maintained within the business
10
Experience For Business Continuity Management Intern Resume
- Developing documentation and materials to assist in the evaluation of continuity processes
- Assisting in the facilitation of annual continuity review meetings
- Collaborate and coordinate BCP planning and management with other Daimler entities and local network
- Ensure that all major problems, trends, risks and exposures related to the services provided are addressed so as to minimize the impact to customers
- Subject matter expert in understanding regulatory and compliance requirements as prescribed for effective Business Continuity and provide recommendations and implement actions to ensure adherence as required
- Oversee the documentation of all business unit procedures/ standards and implement a process to ensure regular review and update as needed to prevent losses and avoid unnecessary expenses
- Understand and ensure adherence to all aspects of First Principles, Our Code of
- Manage risk and minimize losses through monitoring and controlling various reports and taking appropriate action, ensuring compliance requirements, audits and verifications are completed in accordance with Bank P&P
- Initiate Business Continuity Management plans and design
List of Typical Skills For a Business Continuity Management Resume
1
Skills For Director, Business Continuity Management Resume
- Be able to work independently but also is a strong team player and action oriented with good presentation skills
- Proven experience managing a data center move and/or consolidation program
- Strong continuous improvement and project management skillset
- Excellent analytical, research and presentation skills
- The ability to communicate and discuss effectively at all levels within the Firm
2
Skills For Manager, Business Continuity Management Resume
- Demonstrated ability to be flexible and adaptable to manage changing priorities
- Understanding and experience with business continuity, disaster recovery and crisis management is critical and required
- Over 5 years experience of working within an investment banking environment
- Managerial experience, preferably within disaster recovery programs either establishing or running an IT Disaster
- Experience working in the financial and/or technology industry
- Experience in an operations and technology organization
- Experience in an operations and IT audit environment
- Exposure within Financial Services preferably with outstanding analytical experience
3
Skills For Business Continuity Management Lead Resume
- Business Continuity experience including plan authorship
- Graduate / Equivalent work experience
- Experience in business continuity, crisis management or related field
- Experience in Business Continuity/Disaster Recovery
- Has experience in project management, facilitation, coordination and documentation
- Related experience within consulting or professional services required
- Consulting and/or industry experience is required
- Strong track record of collaboration and teamwork beyond direct-line reporting
4
Skills For Director Business Continuity Management Resume
- Demonstrated proficiency in Office 365 suite, Tableau, business continuity planning software, and emergency management notification systems
- Applied experience in strategy development and implementation of automated workflows leveraging technology
- Experience in risk management or related field such as business continuity management and cyber risk
- Previous experience with business process assessment/improvement required
- Solid knowledge of IT and Operations Audit methodology
- Proven ability to work under stressful conditions, such as a business related crises
- Supporting global leaders during testing and incidents
- Designing and implementing training and awareness programs across global locations
5
Skills For Senior Business Continuity Management Specialist Resume
- Supporting communication and escalation capabilities during business disruption events
- Conducting business impact analysis (BIA), and developing business continuity management (BCM) plans
- Supporting 7X24 on-call support for any emergency that require the activation of crisis management and business continuity plans
- Helping to design and execute crisis management, business continuity and IT disaster recovery exercises
- Supporting all business continuity projects, initiatives and life cycle
- Excel (Pivot Tables and charts, VLookup, Macro’s to do conditional formatting etc to standardize the reporting based on database tool extracts)
- Driven and tenacious during the planning phase
6
Skills For Team Lead-business Continuity Management Resume
- Ensure BCM expense planning is incorporated into the financial cycle and managing the BCM aspects of the budget
- Confidence and credibility when presenting to large groups
- Calm during an incident
- Knowledge of IT controls and auditing practices
- Development of policies and procedures to support the BCM function (including Business Impact Analysis and Recovery Playbooks)
- Lead the development and implementation of training programs and materials related to BCM and its communication across the organization
- Ensure the BCP and DR program is aligned with global standards and are developed, tested and maintained according to the global BCP framework
- Facilitate and drive Business Continuity Plan, Crisis Plan, Disaster Recovery and Application Recovery testing
- Accountable and transparent for performance and sharing results
7
Skills For Risk-business Continuity Management Risk Manager Resume
- Endorse high performing and cohesive BCM team
- Persistent in driving efficiencies and strategies
- Support internal auditor during internal audits as well as manage the BCM ISO audit and ensure actions are closed
- Over 5 years knowledge of BCM Regulations and global standards
- Managed a vast range of incidents
- They need to have an industry experience background and know BCM and able to support the business units and potential support with some of the projects improvements, crisis management plan and program. Emergency management and incident management
- Attention to detail and the ability to produce work to a high standard
8
Skills For Business Continuity Management Expert Resume
- Advanced MS Office (Powerpoint, Word, Excel, Access)
- Support the Head of the Business Continuity Management team in all aspects of the role as “second in command”, ranging from global program implementation to team mentorship
- Assist in developing the program roadmap by providing leadership and strategic guidance on design and implementation in accordance with annual program requirements
- Establish and develop measures, indicators, league tables, triggers, alerts etc to help generate effective global control
- Lead implementation of the annual Business Continuity Management program. This includes
- Create and deliver presentations on performance, plans, progress, risks and issues to BCM senior management, CRES senior management and senior management in other areas of the Bank e,g. O&T, Regulatory Relations and also from time to time regulators and internal audit
- Represents specific BCM directions to other areas of T&O in order to share information and help them meet their clients’ needs
- Playing a central role and working closely with Technology, Facilities, HR, Public Affairs and Communications and the Business Continuity Coordinators to define and execute procedures and protocols for incident monitoring, identification, escalation, communication and the invocation of recovery plans
- Supporting the development of test plans, scripts, scenarios and documentation and working closely with internal groups and external BR/DR vendors for the execution of regular tests
9
Skills For Business Continuity Management Contractor Resume
- Participating on various Incident Response Team(s) calls and meetings and helping to track and report on the status of activities to resolve an incident and/or execute our recovery plans
- Experience with data analytics tools including (but not limited to) Excel and Tableau
- Experience with structuring MS PowerPoint decks and presentations
- Knowledge and experience in performing assessments aligned with the best practices
- Has a broad understanding of shared service operations processes and its inter-dependencies
10
Skills For Business Continuity Management Intern Resume
- Has basic understanding of IT systems and architecture inter-dependencies
- Familiarity with Governance, Risk and Compliance as it applies to BCDR planning
- Well versed in Microsoft Office: Work, Excel, Power Point
- Highly organized, process and detail oriented, analytical
- Flexible, open-minded and service oriented personality
List of Typical Responsibilities For a Business Continuity Management Resume
1
Responsibilities For Director, Business Continuity Management Resume
- Proven experience developing and leading a business continuity program in an industrial, Governmental, Business company or equivalent
- Experience in designing, developing, and exercising Business Continuity, Disaster Recovery and Crisis Management plans
- International work experience preferably in an English speaking environment
- Experience with ISO 22301
- Level I Professional Continuity Planner within one year of onboarding. DoD Security Engineering course required within 1-year of on-boarding
- Build positive relationships across multiple stakeholders including senior leadership team and department heads
- Support the objective assessment of the design of plans and the testing frameworks
- Lead the analysis for BCM key risk indicators, and facilitate the sharing of best practices across the regions
2
Responsibilities For Manager, Business Continuity Management Resume
- Support the production of quarterly BCM reporting for the ORC, ERMC, Board and regulators
- Work in fast-paced, rapidly changing, and high pressured environment
- Propose plans and budgets for BCP initiatives
- Develop business continuity strategy, risk evaluation and control, business impact analysis, emergency response and operations and crisis communication planning
- Lead in the coordination and conduct of organization-wide BCP exercises/training to integrate and validate the effectiveness of incident response and recovery capabilities, focusing on simulating most-credible scenarios having enterprise-wide impact
- Demonstrate the ability to think strategically and drive tactical execution
- Develop and maintain the Business Continuity Plan and ensure that its contents remains updated
- SPOC between the different organizations, areas of MBGSP and global BCM team
- Excellent communication skills (oral and written) including presentation skills and demonstrated ability to present at all organizational levels: includes ability to develop and deliver effective user education sessions
3
Responsibilities For Business Continuity Management Lead Resume
- Management Planning, Incident Response Planning, Disaster Recovery Planning, Plan Exercising/Testing,
- Experience in performing BC Audits or Experience in managing and coordinating the response to a major, unplanned disruptive event that required activation of the BC/DR/Incident or Crisis Management Plans
- Strong documentation skills, including the ability to create detailed and well organized summaries of risk assessment findings that can be easily understood by stakeholders
- Thorough knowledge and understanding of Business Continuity, Crisis Management, and Disaster Recovery methodologies (DRII & BCI), standards (ISO 22301), and techniques
- Experience selecting, deploying and using BCP/DR tools (BCM analysis/planning tools, emergency mass notification services and mobile BCM/crisis management solution)
- Demonstrated experience with risk evaluation and control, business impact analysis, business continuity strategy development, emergency response and operations, developing and implementing business continuity plans, developing technology and business process recovery strategies, conducting training and exercise and, crisis management planning
- Certification from FEMA for Incident Command System (ICS) training (e.g., ICS-100/200/300/400/700/800) required
- General understanding of security and/or systems change control concepts
4
Responsibilities For Director Business Continuity Management Resume
- AT Level II Officer certification and completion of DoD Vulnerability Assessment course required
- All aspects of the bank’s organizational structure and critical products and services, including the delivery mechanisms and IT associated with each, and the technical and operations infrastructure
- A strong understanding of Operational Risk, business process improvement methodology and related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)
- Corporate Policies and Standards of BMO and its operating subsidiaries, and various Operating Directives and Procedures
- Business Continuity Management practices and protocols, including in-depth knowledge of international BCM standards promoted by BCI and DRI
- Ensure adequate recognition, measurement, management, and reporting of risks
- Provide objective and independent risk expert advice and counsel to the business, partnering with Internal Audit, Legal, Compliance and Risk
5
Responsibilities For Senior Business Continuity Management Specialist Resume
- Recommend courses of action for the first line of defence to ensure ongoing improvement and evolution of business recovery strategies and capabilities
- Support testing programs in order to provide assurance of resilience to key risks and threat
- Risk Control Assessment methodology
- Demonstrate relationship building, people management and leadership skills with an exceptional ability to make things happen through influence and by nurturing key partnership relationships
- Establishes a clear vision for the team consistent with the overall business objectives. Builds the team strategy and defines clear objectives and work plans. Leads and motivates the team to achieve, sets and maintains high standards of personal responsibility and leads by example
- Business Acumen and operational expertise including an understanding of insurance operations
6
Responsibilities For Team Lead-business Continuity Management Resume
- Encourages a climate of open two-way communication and provides opportunities for people to communicate effectively. Makes immediate and lasting impact. Influences, convinces or impresses others in a way that results in acceptance, agreement or behavioural change. Can flex own influencing style as appropriate
- Risk, Control & Regulatory Environment
- Design and oversight of BCM framework or Management System
- Support the first-line defence
- Work with plan leaders and coordinators across Europe
- Ensure familiarity with risk management programmes including BCP, as they impact on own area, and follow appropriate risk management procedures to control, monitor and report on business activities
7
Responsibilities For Risk-business Continuity Management Risk Manager Resume
- Ensure compliance with Company policies, regulatory, professional and legal requirements
- Ensure familiarity with and assist in the development of risk management programmes
- Support the establishment of a process to apply objective assessment to key aspects of the BCM Framework including the business impact analysis (BIA) process, stated recovery time objectives (RTOs) and recovery point objectives (RPOs), as well as recovery and testing strategies
- Interpretation of industry standards related to Business Continuity Management practices, (ISO22301, Good Practice Guidelines, Professional Practices)
- Support the analysis for BCM scenarios, and to engage relevant businesses
- Lead the analysis for regional plans and support change risk assessments
- Ensure viable plans and strategies are in place to respond to business disruptions
- CBCP certification required; MBCP encouraged
- Certified Business Continuity Professional (CBCP), Member of Business Continuity Institute (MBCI) or advanced certification such as Master Business Continuity Planner (MBCP) or equivalent
8
Responsibilities For Business Continuity Management Expert Resume
- Work closely with the Business Continuity and Enterprise Business Continuity teams to ensure correct understanding of the requirements within the standard and the associated timelines for implementation
- Provide leadership by playing a key role in helping to define requirements of the standard
- Determine an implementation strategy to ensure deliverables and timelines are met and are in accordance with audit guidelines, including establishing required training programs
- Act as the key interface with groups for review and implementation of all new initiatives as defined within the standard, such as a Business Impact Analysis and Risk Assessment
- Assist in translating regulatory and corporate requirements
9
Responsibilities For Business Continuity Management Contractor Resume
- Customer confidence and satisfaction, and mitigation of reputational risk by managing work within the business unit to deliver on the terms and conditions defined within BCM Standards
- Bank financial performance by responding on a timely basis to changing operating conditions and making recommendations and decisions so as to mitigate financial penalties and costs; also ensures an appropriate balance between customer service and costs to minimize budget overruns, loss of revenue or customer dissatisfaction
- Ensure service quality achieved through coaching, training and performance management
- Deep knowledge of disaster recovery and business resumption processes and practices
- Technical breadth and depth in IT systems overall
- Work and drive delivery in virtual, disparate, cross-functional teams without direct authority
- Grasp technical concepts quickly, and summarize & document them clearly
10
Responsibilities For Business Continuity Management Intern Resume
- Relevant designations (ABCP, CBCP, MBCP etc.)
- Results driven, assertive and self-motivated
- Familiarity with industry best practices
- Flexible, adaptable and scalable
- Extensive experience in co-coordinating projects or programs, providing consultation and working with teams on multiple and complex projects under tight timelines
- Experience in conducting business impact analysis, risk assessments, creating and maintaining continuity of operations plans, and emergency/crisis management/pandemic plans
- Certification: BCM of any kind or continuity management professional accreditation / certification
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